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“Fabulous hotel and great SkyLounge - loved it!!”

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DoubleTree by Hilton Hotel London -Tower of London
Ranked #255 of 1,077 Hotels in London
Certificate of Excellence
GreenLeadersGold level
Reviewed 25 March 2012

Stayed here for two nights in December 2011. Loved the lobby, the building renovation is stunning. Staff were friendly, courteous and helpful at all times, including the busy restaurant staff at breakfast.
We only stayed on a B&B basis, but the breakfast was of good quality and freshly cooked.
My room was gorgeous, had a fabulous view, and was so comfortable and quiet - I was in my own little world in there!! Bed was super comfy, and the shower hot, clean and blissful after a long day training.
Loved the Apple TV, kept me entertained for hours, and the free internet access was a nice surprise.
The SkyLounge was reasonably priced, for central London, and the view was amazing.
Used the gym on a couple of occasions, and again, it was clean and well equipped.
Would happily stay here again, either on a business or a personal basis.

  • Stayed: December 2011, travelled on business
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2  Thank Happytraveller1789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmyTregidgo, Guest Relations Executive at DoubleTree by Hilton Hotel London -Tower of London, responded to this reviewResponded 3 April 2012

Dear HappyTraveller,

Thank you for your review and I'm pleased we'd managed to live up to your name and 'keep you a happy traveller'!!

I'm delighted our facilities had helped you to unwind after a jam packed day of training, it is the least we can do whilst you're staying with us.

I hope you may find an opportunity to visit us again soon, and thank you for choosing us as a venue to host your training day.

Kindest regards

Amy

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4,494 - 4,498 of 5,968 reviews

Reviewed 25 March 2012

This hotel is outstanding with friendly staff, service and value for money. The rooms are spacious, restaurant serves great quality food and with your own iMac computer in your room it makes for a pleasant stay being able to check in with family and friends on a daily basis! I would definitely stay here again!

  • Stayed: December 2011, travelled solo
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2  Thank Maeviiee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmyTregidgo, Guest Relations Executive at DoubleTree by Hilton Hotel London -Tower of London, responded to this reviewResponded 3 April 2012

Dear Reviewer,

Thank you for your lovely review of our hotel, our iMac systems are for just that purpose, helping our guests to feel connected with loved ones and friends. Thank you for your mention of this!

We're looking forward to welcoming you back again soon, and hope your travels back to Oz had been smooth going!

Kind regards

Amy

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Reviewed 24 March 2012

I don't usually go over the top, but WOW! From stepping through the front door to logging on to the Apple TV in the room, everything was first class. Stayed here just for one night while visiting friends in London, but I could have happily stayed all week paying full price!
All staff are a credit to the Hilton name. The General Manager deserves some credit for instilling the ethos of 'hospitality' throughout the hotel.
The room facilities are second to none I have stayed at in London. Surely the best shower I have ever experienced.
Breakfast, while not the usual Hilton buffet style was cooked in a timely fashion, and did the job. Again, breakfast restaurant staff were exemplary.
I cannot highly recommed enough if you happen to need a hotel in the area.

Room Tip: Overlooking the central courtyard seems to be quieter.
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  • Stayed: March 2012, travelled solo
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4  Thank genesis_74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 March 2012

Pros:
- Great for business travellers dealing in the Insurance Market
- 5-10 mins walk from Lloyds
- 2-3 minutes walk from Tower Hill Station
- Fantastic service
- Allowed me to check in at 7am & check out at 2pm!
- Excellent variety & quality of the Ala Carte Buffet
- Great view of Tower of London
- White, pristine toilet & amenities (The White Company)
- Definitely the iMac computer & free wi-fi!

Cons:
(x) Unless you have some form of claustrophobia, nothing else to complain about really.

Room Tip: Ask for a view of the Tower of London.
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  • Stayed: December 2011, travelled on business
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3  Thank Pinky T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 March 2012

this hotel offers brand new rooms with apple computers, TV and a stunning view from upper floors and hotel roof top bar over river thames. Walking distance to tower bridge, financial district and good connection to the tube make this hotel a good choice for business travellers and tourists. Prices vary quite substantially but if you book in advance with fixed rate you will get a fair offer for very good quality.

  • Stayed: February 2012, travelled on business
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2  Thank SebastianSingapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel London -Tower of London

Address: 7 Pepys Street, London EC3N 4AF, England (Formerly Mint Hotel Tower of London)
Phone Number:
Region: United Kingdom > England > London > City of London
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #255 of 1,077 Hotels in London
Price Range: $177 - $625 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel London -Tower of London 4*
Number of rooms: 583
Official Description (provided by the hotel):
At DoubleTree by Hilton, we know that the little things mean everything. These days, travel can be hard. At DoubleTree by Hilton we understand that, and every little thing we do adds up to creating a rewarding experience for our guests. This is evidenced through the signature warm chocolate chip cookies guests receive upon arrival, the advantages of the award-winning Hilton HHonors(R) guest reward program and our industry-recognized Culture of CARE that's been part of our DNA since 1985. ... more   less 
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