We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Adequate”
Review of Imperial Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Imperial Hotel
Ranked #562 of 1,067 Hotels in London
Guernsey
Level Contributor
58 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
“Adequate”
Reviewed 30 May 2012

I stayed at the Imperial for one night in May as I was attending a function nearby.
The location was good, with convenient access to the Underground and lots of pubs, eateries and shops in easy walking distance.
My room was basic and in urgent need of upgrading. The mattress was poor and, again, had seen better days! It was difficult to get any cool air into the room but eventually I managed to open a window which overlooked an inner courtyard.
The staff were fine and helpful and breakfast was OK.
Would I stay here again? Probably not.

  • Stayed May 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Beanjar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,988 reviews from our community

Traveller rating
    211
    825
    647
    185
    120
See reviews for
407
579
218
297
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (453)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Montreal, Canada
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 29 May 2012

I enjoyed this basic but nonetheless agreeable hotel... for a while. The hotel is very well located and the room was fairly clean. The staff is courteous although not very knowledgeable about their city. In short, a no frills, no nonsense accommodation. However, staying there for 6 days for a business trip, I became more and more frustrated as time went on. Mostly because of the noise. There is apparently a "park side" which is quieter, but my room overlooked the street and it was pretty noisy. Also, the restaurant is rather cramped and the food varies between insipid and ok, which is annoying when you have a tight schedule and spend your eating hours at the hotel. As time lingers, all the little hitches become increasingly irritating: outdated decor, stale cigarette smell, jumpy wifi, and the noise, again. All these things didn't bother me as much at the beginning, but realized I was very glad to leave at the end of the week...

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Strovonsky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 29 May 2012

Stayed here for a theatre break.the value for money is ok.. Rooms are just basic., although it was impossible to get a good nights sleep.. Are room was on the front of hotel and we could just hear noise all night. The hotel staff are foreign so it was quite difficult getting directions from them. We also brought tickets to the Madame tussades from the hotel.. I wouldn't reccomend this as they add on comission, we could have got them cheaper when we got there. Breakfast wasn't very nice and the staff who served us weren't very welcoming., there was a room full of tables and they seated us extremely close to another couple..we mayaswel have been on there table! Overall nothing fantastic

Stayed April 2012, travelled with friends
Helpful?
Thank Jessicasamuel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these London hotels

Thessaloniki, Greece
Level Contributor
92 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed 28 May 2012

The hotel is very well located just minutes away from Russell square tube station. The room was basic but clean. The breakfast unfortunately was strictly english so I would prefer a continental one. The reception people were polite and friendly.The price was quite good though. A minus is also that it doesn't have any family-quad rooms...

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank georgios123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derby
Level Contributor
102 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 26 May 2012

Rooms very clean and Bathroom in particular was spotless
This hotel is Good Value given it's position(10 min walk Covent Garden/15 mins Oxford St)
Breakfast was Buffet style and while choice was strictly English(Cereal/Bacon& Eggs etc) there is a plentiful supply of it!
Staff Very helpful though Check in System seems a little laborious(Check in at one desk and collect key from another, but this is a minor irritation)
Night&Day bar ok for a Drink but would not recommend dining in this particular Bar(Very Formulaic,you can almost see how the portions have been measured, even my fish looked as though it had been measured and cut to suit)
However, you get what you pay for in London?
Overall, due to proximity to Tube Stn (Russell Sq 2min walk) and it's pricing structure i would be happy to use this hotel again
(But would avoid eating in the Night&Day Bar)
Ask for Room overlooking the Park if Possible

Room Tip: Ask for Room Overlooking Russell Sq?(Nothing Wrong with Other rooms but wouls suggest the view over...
See more room tips
  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TrevorM434
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these London hotels
Bloomsbury
President Hotel
President Hotel
#511 of 1,067 in London
3,417 reviews
Bloomsbury
Mercure London Bloomsbury
Mercure London Bloomsbury
#344 of 1,067 in London
2,063 reviews
Bloomsbury
Holiday Inn London Bloomsbury
Show Prices
Show Prices
Show Prices
Bloomsbury
Morton Hotel
Morton Hotel
#86 of 1,067 in London
349 reviews
Bloomsbury
Thistle Bloomsbury Park
Thistle Bloomsbury Park
#418 of 1,067 in London
1,021 reviews
Bloomsbury
Grange Beauchamp Hotel
Grange Beauchamp Hotel
#291 of 1,067 in London
789 reviews
Show Prices
Show Prices
Show Prices

Been to Imperial Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Imperial Hotel

Property: Imperial Hotel
Address: 61-66 Russell Square, London WC1B 5BB, England
Region: United Kingdom > England > London > Bloomsbury
Amenities:
Bar / Lounge Casino and Gambling Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#5 Casino Hotel in London
Price range (per night): $207 - $1,088
Hotel Class:3 star — Imperial Hotel 3*
Number of rooms: 448
Official Description (provided by the hotel):
The Imperial Hotel is the flagship of Imperial London Hotels. We're proud of it for a reason. Offering breathtaking views over London's greatest public square, it reflects every ounce of our dedication to service and value. Like all our hotels, the Imperial combines a remarkable location with the great facilities and friendly service of a family-run business. At the Imperial, though, while the price remains extremely reasonable, we add an extra dash of something special. The location is remarkable, connecting guests to the rest of London in minutes. In addition to the central Atrium Bar & Cafe, facilities include a casino and a gift shop. Restaurants and cafes offer plenty of choice to families and business travellers alike. Indulge in the intriguing delights of Coffee and Candy. Enjoy a late night at the Night and Day Bar, serving classic pub fare at great prices. And relax; we've been doing this since 1837, and we know how to make your stay a restful one. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia APAC, Wotif.com, Hooroo Pty Ltd, TripOnline SA, HotelsClick, Cancelon, Hotelopia, Nozio Netplan srl, lastminute.com.au and Ctrip TA so you can book your Imperial Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Imperial Hotel London
Hotel Imperial London

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing