The hotel staff truly went above and beyond for our family! We were traveling with 2 babies (1 yo, 2 yo) and they spoiled them each day! From coloring books, to activity packs to treats left in the room. They also had good pack n plays and provided us with plenty of sheets and blankets to make the mattresses more comfy. The pool was a huge plus and great to come back to after a morning of touring about with 2 little ones. Overall a great hotel!! And you can learn some nifty little tidbits about London on the elevator doors when waiting in the lobby which was fun.
Only thing to be aware of when staying here currently is that there is construction going on across the street (obviously the hotel can’t help that!) but even with a room facing the construction it wasn’t horribly noisy! And didn’t wake the babies so that’s a win in my book. More