“Staff we met were very helpful especially the concierge Mr Amile he's the best in London ,,he has an answer for any question I have "More
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“Staff we met were very helpful especially the concierge Mr Amile he's the best in London ,,he has an answer for any question I have "MoreShow less
Your kind review has been shared personally with Emile and my team and I look forward to welcoming you back to the Millennium Hotel Knightsbridge in the future.
From our arrival when greeted by the doorman through booking in, settling in and leaving, all staff were excellant, the right mix of helpfull, courteous and professional. Set in a convenient, central location with a stunning modern decor this hotel will be a first consideration for our next trip to the capital. To be honest the stay was made by the excellant concierge team, nothing was to much trouble, from helping retrieve items from our car to ensuring we had a taxi the moment we needed to leave for dinner they were first rate. Having stayed in many hotels the staff here ensured that this was one of our most memorable trips and for all the right reasons.
I am delighted to hear that your stay with us was so memorable and that you received the high level of service we aspire to. I do hope that you will have the opportunity to stay with us again.
After having never used Trip Advisor before I felt compelled to write in after recently seeing a comment about a member of staff at this establishment.
I have stayed at this hotel a number of times when in London on business and each time I am well looked after by all the staff and in particular the Concierge who can't do enough for me. When I was over last month EMILE booked restaurants and a show for me and always goes out of his way to talk to me when I come down to the lobby area.
I am sorry this person felt the need to write in and complain but at the same time it made me realise that maybe I should have commented on the EXCELLENT service I received earlier on. In future I will do this and indeed tell all my colleagues who stay there AND have had an enjoyable stay to do the same.................
Thank you for taking the time to write your review which has been shared with the team and in particular Emile. As a regular guest, I look forward to you returning to the Millennium Hotel Knightsbridge.
Located close distance to everywhere on foot, by taxi and on Piccadilly line.
Luxurious to cheap, everything is around.
Thank you for your review and I do hope that I will have the opportuity to welcome you back again in the future.
stayed in the Millenium whilst training in London, on arrival the hotel receptionis made me feel important and most of all VERY Welcome, my stay was very comfortable and help was always at hand and the response was very quick. I checked out and on my way home realised I had left an important file in the room I called straight away and the house keeper found my file and returned it to me by post which i received 3 days later and no postage charge !!!!! what service, thank you to the staff who helped me. Would I stay again - Oh yes
The service we provide to our guests is very important to us and I am delighted that you enjoyed your stay at the Millennium Hotel Knightsbridge. I look forward to your return visit in the future.
The location is great, but more importantly the service just improves everytime i stay.
Thank you for your kind review and I look forward to you returning to the Millennium Hotel Knightsbridge in the future.