We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“A Very Pleasant Weekend”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
The Chesterfield Mayfair
Ranked #12 of 1,088 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
York, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“A Very Pleasant Weekend”
5 of 5 bubbles Reviewed 12 April 2012

The hotel is very comfortable and has a convenient and quiet location. It has a good blend of high standards, friendliness and informality.

The Mayfair Weekend that includes full English breakfasts, an afternoon tea and bottle of champagne is good value for money.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oraggett, General Manager at The Chesterfield Mayfair, responded to this review, 19 April 2012
Dear Guest,

Thank you for your writing such a lovely review and for taking the time to give us your feedback.

It was a pleasure to have you stay with us and I am delighted to read that you were able to enjoy our brilliant Mayfair Weekend Package. Thank you for all of your positive comments and I will be sure to pass these on to our staff members.

We look forward to welcoming you back again in the near future.

Kind regards,

Oliver
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

3,049 reviews from our community

Traveller rating
    2,522
    408
    79
    28
    12
See reviews for
590
1,328
181
349
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (388)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Canada
Level Contributor
229 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 228 helpful votes
1 of 5 bubbles Reviewed 12 April 2012

After reading the TA reviews, I booked a superior king room at this hotel, despite the fact that room sizes were not provided on their website. I then submitted an inquiry through the website requesting the room size and the price of breakfast.
I immediately received an auto reply from the managing director advising me that I would be contacted from someone from the hotel or by someone from Avoya travel, their "travel partner".
Within an hour I received a) a form email and b) a phone call from Avoya saying that they had been given my email by the hotel and that they would be happy to assist me if I emailed or phoned them. Neither communication provided an answer to my questions. The bulk of the email was to tell me that they had many promotions that they were sure would interest me.

I then phoned the American contact number only to discover that they knew nothing about the hotel. I was transferred to an agent who, they assured me, would be able to help, and she knew nothing about the hotel. She said she could get the information and call me back in about half an hour. I told her not to bother and called the hotel myself.
I was informed that their superior King room, the largest non-suite room, was 156 sq. ft. Now, I've been to London many times and know that hotel rooms can be small, but I've never encountered quite this small a room - perhaps the reason the hotel website doesn't provide room sizes!
The most disappointing part of the whole experience was the difficulty obtaining information from the hotel and their "agents". A fact which I felt didn't bode well for the service which would be provided in the hotel itself.

  • Stayed April 2012, travelled as a couple
    • Service
Helpful?
11 Thank boundary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oraggett, General Manager at The Chesterfield Mayfair, responded to this review, 25 April 2012
Dear Guest,

Thank you for taking the time to give us feedback.

I would like to apologise most sincerely for the poor experience you recently had when making your reservation. I would like to assure this is not the level and standard of service we pride ourselves on at the Chesterfield Mayfair.

Your queries were dealt with an independent 3rd party who I am sorry to say on this occasion was not did not provide the personal level of service we expect. I regret we were unaware of the situation while you were still booked in the hotel as we would have done our best to resolve the situation immediately for you.

For any future reservations please do contact our Reservations team directly on 0207 958 7729 or via email bookch@rchmail.com who will be happy to assist. I hope look forward to welcoming you to The Chesterfield Mayfair in the future.

Kind regards,

Oliver
General Manager
The Chesterfield Mayfair Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 11 April 2012 via mobile

Great facility, terrific room and nice intimate bar setting.

Also, great location near Green Park underground station.

Stayed March 2012
Helpful?
Thank Robert W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oraggett, General Manager at The Chesterfield Mayfair, responded to this review, 13 April 2012
Dear Guest,

Thank you for writing such a lovely review from your stay with us.

I am thrilled to read that you had wonderful stay with us and I look forward to welcoming you back to The Chesterfield Mayfair again in the near future.

Kind regards,

Oliver
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Herne Bay, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 10 April 2012

This has to be one of the finest hotels I have stayed in (and preferred it to my stay in a riverview suite at The Savoy) staff are amazing, impeccable mannered ,respectful and with useful information on travel,local restaurants , We stayed in a King room on the 4th floor it was calm,quiet and immaculate!just what we needed on a break without the children ,in short we cannot wait to for another excuse to have a weekend away and we know where we are going to stay!,oh nearly forgot Full English breakfast is a must :)

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Martin E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Langley, BC
Level Contributor
38 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 10 April 2012

We stayed here to celebrate a variety of events kicking off our 2012 year. The staff went out of their way to recognize both our 30th Anniversary as well as my wife's completion of her Masters degree. Personal touches like that are what make a good hotel great.

The staff and service was excellent and certainly warrant no complaints from us. The location of the hotel is truly central; it is easy to walk to most anywhere you want to go. It would be nicer if London would relocate the Green Park tube line a little closer, but I don't think that's too likely! :)

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Langley_BC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oraggett, General Manager at The Chesterfield Mayfair, responded to this review, 13 April 2012
Dear Guest,

Thank you for posting such a lovely review from your recent stay with us.

I am delighted to read that we were able to welcome you for such a special trip. I am pleased that all the extra little touches helped to make your stay with so memorable.

It is always good to receive such positive feedback from our guests and I will be sure to pass your lovely comments on to all our staff members.

We look forward to welcoming you back to The Chesterfield Mayfair again in the near future.

Kind regards,

Oliver
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these London hotels
Bloomsbury
The Montague on The Gardens
Westminster
Hotel 41
Hotel 41
#1 of 1,088 in London
5.0 of 5 bubbles 2,668 reviews
Trafalgar Square / Embankment
Amba Hotel Charing Cross
Amba Hotel Charing Cross
#17 of 1,088 in London
5.0 of 5 bubbles 3,501 reviews
Show Prices
Show Prices
Show Prices
Soho
The Nadler Soho
The Nadler Soho
#32 of 1,088 in London
5.0 of 5 bubbles 2,083 reviews
Soho
The Piccadilly London West End
Westminster
Taj 51 Buckingham Gate Suites and Residences
Show Prices
Show Prices
Show Prices

Been to The Chesterfield Mayfair? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Chesterfield Mayfair

Property: The Chesterfield Mayfair
Address: 35 Charles Street | Mayfair, London W1J 5EB, England
Phone Number:
Region: United Kingdom > England > London > Mayfair
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in London
#12 Luxury Hotel in London
#13 Romantic Hotel in London
#17 Green Hotel in London
#41 Business Hotel in London
Price range (per night): $386 - $1,415
Hotel Class:4 star — The Chesterfield Mayfair 4*
Number of rooms: 93
Official Description (provided by the hotel):
Enviably located in exclusive Mayfair, near to designer shopping and many of the city's most iconic attractions, the Regency style hotel feels comparable to a traditional private club. Quiet, calm and efficient service blends with supreme comfort and luxury. Guest rooms and deluxe suites combine superb facilities with relaxing surroundings. The Library, Butlers Restaurant, Conservatory and intimate bar cater for every culinary whim or inclination. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Wotif.com, Hooroo Pty Ltd, Expedia APAC, Booking.com, Odigeo, TripOnline SA, Hotels.com, lastminute.com.au and Evoline ltd so you can book your The Chesterfield Mayfair reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Chesterfield Mayfair Hotel London
Chesterfield Mayfair Hotel
Chesterfield Mayfair London

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing