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“First Class!”
5 of 5 bubbles Review of The Dorchester

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The Dorchester
Ranked #37 of 1,088 Hotels in London
Certificate of Excellence
Leeds, United Kingdom
Level Contributor
68 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“First Class!”
Reviewed 26 March 2012

We have stayed at The Dorchester on many occasions since 2008 and every visit has been exceptional.

We have tried other Luxury London hotels but always come back here.

For a truly luxurious experience you can't do better.

Enjoy breakfast in your room, rather than the Promenade or Grill, it will arrive on a trolly table with fabulous china and gets your day off to a great start.

Some of the superior rooms (cheapest) are a little small but still lovely and unless you prefer a bath, request a walk in shower as not all rooms have them!

Enjoy your stay.

Room Tip: Rooms on the higher floors have better views. Request a room with a walk in shower unless you prefer...
See more room tips
  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jonathan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thedorchester, Manager at The Dorchester, responded to this review, 13 April 2012
Dear Guest,
Thank you for taking the time to share your kind comments about The Dorchester. I was delighted to read that you enjoyed your stay and that you have chosen to return to The Dorchester through the recent years.
On behalf of the hotel, we look forward to welcoming you back soon.
With best wishes,
John Scanlon, Hotel Manager
The Dorchester, Dorchester Collection
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,491 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (211)
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UK
Level Contributor
89 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 23 March 2012

We have stayed at the Dorchester numerous times, however I have only been contributing to tripadvisor for 18 months or so. We have always found the hotel to provide a top class experience, if anything I think the standard has improved, the staff are very friendly, efficient and pleasant. The rooms and beds are very comfortable indeed.The only negative on this occasion was the noise of a band until past 1 am on Friday night,, we usually have a deluxe room but this time had a lower grade superior room with interior roof view, I don't know whether this is why we had trouble with the noise, the deluxe rooms overlook Hyde Park. In any case it kept my wife awake ( I wore ear plugs and consumed plenty of alcohol). We have stayed numerous times at other hotels in London. The Ritz - a beautiful palace hotel with gorgeous large bathrooms, the Lanesborough - an old fashioned elegant hotel with butler service, Claridges - a beautiful elegant art deco hotel with a wonderful atmosphere, the Savoy which has recently had a fantastic high quality make over. I would recommend all of these hotels to anyone looking for a top class hotel in London but our overall favourite is the Dorchester, hopefully we will return in the not too distant future if we can raise the extra cash for a deluxe room.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BobTayloruk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thedorchester, Manager at The Dorchester, responded to this review, 13 April 2012
Dear Guest,
Thank you for taking the time to share your feedback about your visit to The Dorchester. I was very happy to read that you have chosen to return to The Dorchester on numerous occasions, it is our pleasure to welcome you on each visit.
We do hope to welcome you back to The Dorchester in the future. Please do let me know if there is anything that I can do to assist prior to your next visit.
Kind regards,
John Scanlon, Hotel Manager
The Dorchester, Dorchester Collection
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kings Lynn
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 22 March 2012

Our first stay at The Dorchester, very impressive lovely room, comfortable bed with gorgeous pillows. Superb bathroom with fantastic shower.
All staff very attentive, would certainly visit again

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank morgarna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thedorchester, Manager at The Dorchester, responded to this review, 13 April 2012
Dear Guest,
I was delighted to read that you enjoyed your first stay at The Dorchester. I will be sure to share your kind comments with the rest of the team.
We look forward to welcoming you back to The Dorchester again in the future. Please do contact me if there is anything I can assist with prior to your next visit to London.
Kind regards,
John Scanlon, Hotel Manager
The Dorchester, Dorchester Collection
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
lincolnshire
Level Contributor
52 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 21 March 2012

Having had the wonderful afternoon tea at the Dorchester many times, my husband and I decided to stay for the night as we were at a concert at the royal Albert hall.
The staff are always welcoming polite and friendly.
Our room wasn't ready but we had a quick complimentary coffee before we were taken to our room 10 minutes later.
Unfortunately the room I had booked was far too small and without any hesitation we were upgraded to a beautiful room with a far bigger bed!
The room wasn't huge but was beautifully decorated in traditional English style and the bed was big which is always a must as ours is at home!
The bathrooms are large and old fashioned but have beautiful toiletries in lovely large tubes and bottles.
We ate in the promenade restaurant after the concert at about 11pm and it was still buzzing. The food is always gorgeous and beautifully presented.
The bill was pleasantly not a shock and I would stay again if going to the Albert hall although probably stay nearer the west end if going to a show.

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank beachbabes4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thedorchester, Manager at The Dorchester, responded to this review, 13 April 2012
Dear Guest,
I was delighted to read that you and your husband enjoyed your stay at The Dorchester and dinner in The Promenade. It sounds like you had a lovely evening in London. I will be very happy to share your kind comments with the rest of the team.
On behalf of everyone at The Dorchester, we look forward to welcoming you back in the not too distant future.
Kind regards,
John Scanlon, Hotel Manager
The Dorchester, Dorchester Collection
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 March 2012

The Dorchester lived up to its impeccable reputation last weekend when I treated my partner to a romantic getaway! We were certainly impressed by the flawless room, public area and fantastic service!

We dined at the Grill both nights where the food was obviously a product of carefully selected ingredients and hours of hard work resulting in nothing less than perfection. The original plan was to try a different restaurant each night, but we were so taken with Brian Hughson’s menu we couldn’t help but be drawn back in for a second night! The Service was also a huge credit to the restaurant and hotel, in particular Jack and Jose who were there on both evenings. At the end of one of the meals Jose distracted my Partner while Jack slipped a red rose into my hand and whispered give it to her outside. A lovely touch at the end of a lovely evening!

Breakfast in the promenade was wonderful; we were served by a very friendly Karin who was happy to give advice on what to do in the area! The promenade was immaculately kept and adorned with the most exquisite bouquets of flower arrangements and the polished interior gleamed in the morning light.

The reception and concierge were very professional and were able to answer questions and had advice on travelling around the City.

A fantastic Two days!

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bushbaby88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Dorchester

Property: The Dorchester
Address: 53 Park Lane | Mayfair, London W1K 1QA, England
Phone Number:
Region: United Kingdom > England > London > Mayfair
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#15 Spa Hotel in London
#37 Romantic Hotel in London
#37 Luxury Hotel in London
#58 Family Hotel in London
#64 Business Hotel in London
Price range (per night): $785 - $1,398
Hotel Class:5 star — The Dorchester 5*
Number of rooms: 244
Official Description (provided by the hotel):
The Dorchester occupies the most prestigious acre and a half of real estate in the world, in the heart of Mayfair overlooking the glorious green expanse of Hyde Park. The preferred hotel of British society, The Dorchester embodies the highest service values whilst its design and character exude 1930s glamour with a contemporary edge. Prized for its spacious and beautifully designed rooms and suites, The Dorchester’s restaurants and bars - Alain Ducasse, China Tang, The Grill and The Promenade – also attract Londoners and the glitterati alike. The Dorchester Spa was recently transformed to create the most desirable and indulgent pampering destination in London with a uniquely named Spatisserie for tea and cake. ... more   less 
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Also Known As:
The Dorchester Hotel London
Dorchester Hotel London
Dorchester London

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