This was our second visit to the hotel. We were two adults, a young teen and a seven year old. We had room 950 which was a studio room overlooking Waterloo station. I was disappointed not to have a higher/better view but apparently there was nothing else. The sofa bed fills the living room bit when down but the room is at an angle so you do get some privacy.The bedroom section is large but the mirror is opposite the bathroom so you can see someone on the loo if you don't shut the door (sorry we have a small boy who thinks that is really amusing!)
Other reviewers seem to have well covered most points. However I would add that the Executive lounge package is well worth doing if you like a glass of wine/beer of an evening and was a blessing with the children. The package gives you one of the best views in the hotel whilst you enjoy the breakfast, snacks, cakes and (between 6-8pm) a free bar. They have lots of wine and a selection of bottled beers- I had a lovely New Zealand Sauv blanc and a Prosecco that they bring to you or you just help yourself. Saved a fortune with London bar prices.
Downsides continue to be the ropey service.The maids left us without loo roll for example and I had to help myself of a trolley. One didn't speak enough English to understand I wanted a hard pillow. She handed me a pillow although it wasn't hard as they didn't appear to have any. I then needed to ask again if I could have a pillow case to go with it. to be fair the maids work very hard and the standards of cleanliness seem high. Another ignored the Do Not Disturb sign and knocked to do our room. I explained that my son was trying to nap so it wasn't needed. She said did we want clean towels or the bins emptied so I said that would be kind. She came in and spent 20 mins cleaning the bathroom and empting the bins. I had to tell her to stop in the end but to be honest I wouldn't expect to need to when all the guest s in the room were lying on their beds half asleep .All a bit uncomfortable really.
The spa downstairs has a really nice looking pool, some gym equipment and lovely treatment rooms. It was completely empty. The charming girl on reception said she got booked up on Saturdays mornings but usually had a free spot at lunch time. The treatments are expensive though so we didn't bother.
This is great, well located hotel but there is room for improvement.
- Official Description (provided by the hotel):
- Art meets design in the grand Park Plaza Westminster Bridge London. From its iconic position opposite Big Ben and the Houses of Parliament, the hotel places London's finest landmarks at your fingertips. The London Eye, Big Ben, London Dungeons, the London Aquarium, and the city's finest theatres, restaurants and bars are just a few steps away. A choice of tastefully conceived and breathtakingly executed guestrooms and suites includes large Studio Rooms with a bedroom, bathroom, kitchenette and living space with pull-out sofa bed, which is perfect for family stays. On the hotel's highest floors, enhanced amenities and extra space are on offer in the chic Penthouses and Suites, some of which have split-level duplex accommodation, balconies and panoramic city views. Brasserie Joël presents delicious French cuisine with seasonal specialties, while Ichi Sushi & Sashimi offers a true taste of Tokyo. 1WB Lounge & Patisserie is the place for afternoon tea and light bites, Primo Bar comes alive every evening with live music and sophisticated cocktails, and Espressamente Illy serves authentic Italian coffees. Unique among central London hotels, Park Plaza Westminster Bridge London boasts a fitness centre with 15-metre pool and Europe's only Mandara Spa, an exquisite oasis of Balinese calm. Nine treatment rooms, a manicure and pedicure area and relaxation lounge combine to offer indulgent pampering with the finest spa products. ... more less
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- Also Known As:
- Park Plaza Westminster Bridge London Hotel London