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“Annie and Su say, Check in!”

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Premier Inn London Victoria Hotel
Ranked #163 of 1,088 Hotels in London
Certificate of Excellence
United Kingdom
1 review
“Annie and Su say, Check in!”
Reviewed 19 September 2012

Slow check in, but apart from this I would highly recommend this hotel. The room was spotless, the meal deal was fantastic! The location of the hotel was absolutely perfect for our show. The staff could not have been more helpful, the staff did check backs with breakfast as well as dinner the night before. This is something new to me which shows 100% dedication to customers, I would stay here again and would recommend others do the same, you will not be sorry!

Room Tip: our room was very quiet I am sure if there had been a pool and a fitness centre it would have rated...
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  • Stayed September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank premierglobetrotter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisi S, Manager at Premier Inn London Victoria Hotel, responded to this review, 6 October 2012
Thank you for taking the time to review our hotel. Thank you for your kind comments about our team, they will be so happy to hear. We hope to welcome you back with us again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,309 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (214)
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Cardiff
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 September 2012

I booked this room when visiting london for training over two nights. I expected a decent, clean room in a central location, which i got - the room was fine in size for just me, and the bathroom, although small, was clean and perfectly adequate. The real surprise was in the quality of food available (at very good value if you book the meal deal) and the wonderfully warm, friendly and professional staff - it was a real pleasure, particularly as I was on my own to see friendly faces and plenty of staff always on hand to help.

  • Stayed September 2012, travelled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank CardiffRjm3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisi S, Manager at Premier Inn London Victoria Hotel, responded to this review, 6 October 2012
Thank you for taking the time to review our hotel. I'm glad to hear that you found our team friendly and warm. We hope to welcome you back with us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 September 2012

Super easy to check in - I liked the self service check in. Really friendly staff - helpful when we were checking in and through out our stay. Simple and clean good room. Good location if you'd like to stay near Victoria.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kristen E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisi S, Manager at Premier Inn London Victoria Hotel, responded to this review, 6 October 2012
Thank you for taking the time to review our hotel. Thank you for your kind comments about our team. I'm glad that you like our Quick & Easy Check In and that our team were on hand to help you during your stay. We hope to welcome you back with us again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
yeovil, somerset
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 September 2012

Stayed here for the weekend in September. Hotel staff very friendly, polite and helpful.
Lovely breakfast and room clean and tidy slightly on the small side but we just wanted a bed and shower. Walked to central london from here plenty to see on the way.
Would stay here again.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank hamster65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisi S, Manager at Premier Inn London Victoria Hotel, responded to this review, 6 October 2012
Thank you for taking the time to review our hotel. Thank you for your kind comments about our team and breakfast. We hope to welcome you back again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
.London
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 September 2012

The room lived up to the usual Premier Inn standard however the service was really poor. Check in took 40 mins so I missed the Wimbledon final which was on the TV. The restaurant menu never seems to change.

  • Stayed July 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robert C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisi S, Manager at Premier Inn London Victoria Hotel, responded to this review, 6 October 2012
Thank you for taking the time to review our hotel. I'm sorry to hear about the length of time it took you to check in. Your comments have been fed back to the team to ensure this is not repeated. Thank you again for reviewing our hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn London Victoria Hotel

Property: Premier Inn London Victoria Hotel
Address: 82 - 83 Eccleston Square | Off 55 Gillingham Street, London SW1V 1PS, England
Region: United Kingdom > England > London > Pimlico , Victoria
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#89 Family Hotel in London
#167 Romantic Hotel in London
#212 Business Hotel in London
Price range (per night): $202 - $297
Hotel Class:3 star — Premier Inn London Victoria Hotel 3*
Number of rooms: 110
Official Description (provided by the hotel):
In the heart of the capital with Big Ben, Westminster Abbey and Buckingham Palace around the corner. ... more   less 
Reservation Options:
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Also Known As:
Premier Inn London Victoria Hotel London

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