We booked an Executive Studio, which supposed to be a superior room. The room in terms of space and equipment was ok, but it was located on the basement under and back of the building having a view of a wall 2 meters from all the windows!
And this was under a "special offer" of 170 euros/night !!!
What a rip-off...
Insulation was inexistent. We were able to hear everything from next room! Talking, doors closing, toilet flushes etc. Having that in mind, add 2 children ~10 years old playing and running all day and you have the perfect place you cannot sleep!
One day we left the bedroom at 08.30 and returned at 16.30. The room was not cleaned until then! We said nothing, we putted the do not disturb on the door and we felt to sleep a couple of hours. The cleaning services although we had the do not disturb sign they knocked on our door once. We didn't reply and a couple of minutes later they also called us on the phone (!) to ask to clean the room!..
I guess they are cleaning randomly, without schedule, and do not disturb means nothing to them.
However, we didn't complaint for anything of the above and the only thing we asked after four days of staying there was instead of 12.00 to checkout an hour later at 13.00. And they said that the best they can do is 12.30 because they will not have time to clean the room (which they couldn't clean until 16.30 the previous day).
Amateurs & overpriced.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Odigeo, Hooroo Pty Ltd, TripOnline SA, Cancelon, Evoline ltd and HotelQuickly so you can book your Presidential Apartments Kensington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Presidential Apartments Hotel London