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All reviews afternoon tea beauty and the beast old brompton road queens gate beautiful hotel the natural history museum victoria and albert museum turn down service nespresso machine superior room lounge area tube station the location is perfect rooms are small few minutes walk concierge harrods
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Reviewed 15 September 2018 via mobile

Fine hotel. They hosted a small, one-day conference for us and did an excellent job. The staff is outstanding. Hotel rooms are comfortable and clean and well appointed. Located in a nice part of town with lots to see within walking distance. A good choice for any traveler.

Stayed: September 2018, travelled on business
Thank Vaughn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Georgiana P, Manager at The Kensington, responded to this reviewResponded 5 weeks ago

Dear Mr Vaughn C,

Thank you very much for your wonderful review.

We are delighted to read that you had a most enjoyable stay with us with highlights on the comfort of the rooms,the location and our outstanding staff.

We thank you for your recommendation to our future guests and look forward to welcome you back very soon.

Warm regards,

Margaux Sposito
Guest Relations Executive

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 September 2018 via mobile

This is the perfect hotel for a holiday in London - great hotel with very comfortable rooms and a stunning lobby lounge. Located in the beautiful neighbourhood of South Kensington, which has great restaurants and cafes itself, and only a 5min walk to the Tube. Staff were just so lovely, going above and beyond to make our stay very special. Highly recommend it! We will be back!

Stayed: September 2018, travelled as a couple
1  Thank sydneyst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Georgiana P, Manager at The Kensington, responded to this reviewResponded 5 weeks ago

Dear Sydneyst,

Thank you very much for your wonderful review.

We are delighted to read that you had a most enjoyable stay with us with highlights on the comfort of the rooms, the perfect location and our lovely staff.

We thank you for your recommendation to our future guests and look forward to welcome you back very soon.

Warm regards,

Margaux Sposito
Guest Relations Executive

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 September 2018

We were greeted by friendly and knowledgeable staff and escorted to a well appointed junior suite. I had previously called the concierge to make a restaurant reservation. I had asked for a fun place with great food. The concierge had made a reservation at Lucio, a lovely Italian restaurant within a five minute walk. We celebrated our 25th anniversary with Champaign, a terrific Amarone and exceptional food.

We hVe loved everything about the Kensington Hotel

Stayed: September 2018, travelled as a couple
Thank Al D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Georgiana P, Manager at The Kensington, responded to this reviewResponded 14 September 2018

Dear Al D,

Thank you for choosing The Kensington to celebrate your 25th anniversary.

We are delighted to read you enjoyed your stay particularly the friendly and knowledgeable service delivered by our Proud ambassadors.

We thank you for your recommendation to our future guests and look forward to welcome you back on many future guests.

Warm regards,

Georgiana Pusnava
Operations Manager

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Reviewed 12 September 2018

I've booked the hotel for my wife birthday. She was pregnant and I wanted to give her some quiet comfort time (as we have 2 years old at home). I've written this in the comments to the website when finishing the reservation. From the moment my wife came into the hotel, the staff did everything they can to assist her, and they responded to any comments or ask I had. They thought she is coming with our 2-year-old son and left a teddy bear present for him which he loves. the bed was very comfortable and the bath with TV was the perfect facility for her to properly relax. It's so much feeling someone cares for you to this level and makes sure you have the best of your time and quality for the money you spend. I can't recommend enough this hotel.

  • Stayed: September 2018, travelled solo
    • Location
    • Cleanliness
    • Service
Thank Dorke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Georgiana P, Manager at The Kensington, responded to this reviewResponded 14 September 2018

Dear Dorke,

Thank you for choosing The Kensington to celebrate your wife's birthday.

I am delighted to read the team did everything to ensure you and your wife experienced a most enjoyable stay.

Thank you for your recommendation to our future guests and look forward to welcome you back next time you travel to London.

Warm regards,

Georgiana Pusnava-Duffy
Operations Manager

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Reviewed 12 September 2018

We stayed for one night at the end of a long holiday around Europe on our way back to Australia. We loved the hotel interiors and the location is very central. Walking distance to the Tube to meet others for dinner. The hotel itself is styled beautifully, the rooms are tastefully decorated. Carlos, the hotel manager was lovely, he attended to all of our needs and was very caring and understanding. He really made our stay enjoyable. I would stay here again and will recommend to all my friends.

Room Tip: Pay extra for a better room facing the front.
  • Stayed: August 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank fiona2b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Georgiana P, Manager at The Kensington, responded to this reviewResponded 14 September 2018

Dear fiona2b,

Thank you for your review.

We are delighted to read you enjoyed your stay especially the convenient central location, close to the tube, tastefully decorated rooms and personalised serviced delivered by Carlos our fantastic Duty Manager.

We thank you for your recommendation to our future guests and look forward to welcome you back next time you travel to London.

Warm regards,

Georgiana Pusnava-Duffy
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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