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“"Delicious Food with Good Service"”
5 of 5 bubbles Review of The Kensington

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The Kensington
Ranked #35 of 1,088 Hotels in London
Certificate of Excellence
Dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“"Delicious Food with Good Service"”
Reviewed 23 September 2012

It has great location, walking distance to kensington station, Lot of Embassies are very near, very good quality Breakfast with various options, the staffs are very kind especially in Food & Beverage services .

Room Tip: recommended.
See more room tips
  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank display295424
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheKensingtonHotel, General Manager at The Kensington, responded to this review, 24 September 2012
Dear display295424,

Thank you for writing a review and sharing your experience of us here at The Kensington Hotel. We are so pleased to read that you enjoyed our location in South Kensington, so close to the underground and so many Embassies.
We were further delighted to read that our team in Aubrey treated you so well and you enjoyed our breakfast so much.

Thank you for choosing The Kensington Hotel for your visit to London. We hope to welcome you back soon.

Kind Regards,

General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,666 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (367)
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Portland, Oregon
Level Contributor
3 reviews
Reviewed 21 September 2012

We reserved three rooms for our family. My husband and I had a lovely room that overlooked a quiet residential street. Our daughter's room was also nice. Unfortunately our son had a room on the front of the hotel and the construction noise was extremely loud. Otherwise, the staff and facility were very nice; the location excellent. We stayed for ten days for our daughter's graduation ceremonies and would return to this hotel again.

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 29Sara_H29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheKensingtonHotel, General Manager at The Kensington, responded to this review, 26 September 2012
Dear 29Sara_H29,
Firstly allow me to send our congratulations to your daughter on her graduation. I am sure you are very proud of her. We were thrilled to read that we were able to enhance this happy time for you and your family and that you enjoyed your stay with us. We were disappointed, however, to read that your son was disturbed by noise from the street. Please accept our apologies for any inconvenience caused by the temporary construction works. We were glad to read that despite this you are planning to return. Please do not hesitate to contact us here and a member of our team would be delighted to arrange a suitable room allocation for you.

We look forward to welcoming you back soon

Kind Regards,

General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 September 2012

I had afternoon tea with a friend recently at the hotel. Waiters were friendly,welcoming. The afternoon tea was lovely,very high quality and really loved the gin and tonic sorbet! Very easy to get to ,walking distance to south kensington tube. Would recommend.

  • Stayed August 2012, travelled with friends
    • Value
    • Location
    • Service
Helpful?
1 Thank SKH31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheKensingtonHotel, General Manager at The Kensington, responded to this review, 24 September 2012
Dear Davin N,

Thank you for taking the time to write a review and share your experience of us here with the travelling community. We were delighted that our team in Aubrey treated you so well and enjoyed you’re your Afternoon Tea, the Gin and Tonic Sorbet in particular. Our menus have recently been completely redone so we are glad you appreciated it.
Thank you for choosing Aubrey Restaurant. Perhaps next time you will try one of our rooms as well.

Kind Regards,

General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin
1 review
Reviewed 19 September 2012

I travel to London almost every week on business and use the Kensington each and every time. The staff are warm and friendly and the hotel itself is very well kitted out. The food and service is of a very high standard as you would expect of a hotel of this calibre. The gym is very well equipped and the bedrooms are all finished to a very high standard. I never think to look anywhere else because there is just no need.

  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Davin N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheKensingtonHotel, General Manager at The Kensington, responded to this review, 24 September 2012
Dear Davin N,

Thank you for continuing to choose The Kensington Hotel for your visits to London. We are thrilled we are able to consistently meet the high standards we strive for and offer you a memorable experience each and every time.
Lastly we would like to extend our gratitude for you taking the time to write a review and share your experience. Your wonderful words regarding our team, Aubrey and the hotel’s décor have been passed on and are greatly appreciated.

We very much look forward to welcoming you back soon.

Kind Regards,

General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Madrid, Spain
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 17 September 2012

The Hotel has a great location, fairly close to the metro. The gym was also well equipped. Room-service worked fine. Mr. Ross Langan, besides speaking perfect Spanish was extremely helpful and help you out throughout your stay.
Definitely a great option in a very nice neighborhood

  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jose B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheKensingtonHotel, General Manager at The Kensington, responded to this review, 19 September 2012
Dear Jose B,

Thank you for taking the time to write a review and share your experience of here at The Kensington Hotel. We were thrilled to read you enjoyed your stay and such wonderful praise of our Assistant Guest Relations Manager Ross Langan. I have passed on your kind words and they are greatly appreciated.

We hope that you will think of again your next trip to London.

Kind Regards,

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Kensington

Property: The Kensington
Address: 109 - 113 Queen's Gate, London SW7 5LP, England
Phone Number:
Region: United Kingdom > England > London > South Kensington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#20 Business Hotel in London
#33 Family Hotel in London
#35 Luxury Hotel in London
#50 Romantic Hotel in London
Price range (per night): $365 - $803
Hotel Class:5 star — The Kensington 5*
Number of rooms: 150
Official Description (provided by the hotel):
Perfectly located in leafy South Kensington and just moments from Knightsbridge, Hyde Park and Sloane Square, The Kensington offers 150 unique and stylish guestrooms and suites. London's largest townhouse suite (approx 2,000 sq ft), roll top baths and four-poster beds are truly befitting of this Regency quarter. The Town House bar & restaurant and a magnificent lounge area comprised of period drawing rooms offer a traditional but contemporary setting for afternoon tea, lunch or evening dinners. Our guestrooms are individually decorated in an elegant townhouse style, using sumptuous fabrics, deep upholstery and an eclectic mix of contemporary art and furnishings. The atmosphere is relaxed throughout, with the engaging and innovative service creating the ambiance of a smart private members club. All rooms include flat screen TVs, air conditioning, luxurious Aromatherapy Associates bathroom products, Nespresso coffee machines and complimentary high-speed Wi-Fi. ... more   less 
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Also Known As:
Kensington Hotel London

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