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All reviews early flight holiday inn express cheshire oaks family room min drive stayed here toby carvery travel lodge retail park room was clean staff were brilliant all you can eat overnight stay car park convenient location couple of nights city centre
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Reviewed 18 February 2018 via mobile

Me and my 10 year old son stayed at this hotel to use it as a base to see Liverpool. It was the most friendly, welcoming and comfortable travelodge ( maybe even hotel) we have stayed in, and we stay in hotels quite often. The rooms were clean and lovely and comfortable and even had usb chargers on the plug sockets. The staff were exceptional and so helpful, but also genuinely friendly- it felt like a hotel which actually cared. We stayed for breakfast, which yet again was lovely. I was so so tempted to book another night, but we had spent up shopping in Liverpool lol. We will definitely be back and recommend to all. Thankyou for a lovely stay

Stayed: February 2018, travelled with family
6  Thank nikkihardman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 February 2018 via mobile

After checking a few local hotels,because of an emergency at home, we found this hotel to be very welcoming! Becky greeted us and took us through all the check in, nothing was too much trouble. Along with Paula and Claire, the staff were all amazing and helpful. The whole experience was very enjoyable. Would definitely recommend a stay here to anyone, Becky’s hospitality was fantastic and the whole atmosphere at the hotel was lovely. The hotel was spotless too! Xxx

Stayed: February 2018, travelled with family
4  Thank Jane W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 February 2018 via mobile

I stayed here for two days whilst attending a course. I found paula and the rest of the staff to be very friendly and accommodating towards all my needs and they made my stay as comfortable as they possibly could. I would recommend it to anyone

Stayed: February 2018, travelled on business
4  Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 February 2018

It’s been said,” You know what you’re getting when you stay at a Travelodge, they’re all the same.” How wrong a statement that is especially if you stay here! It’s roomy clean convenient location and contemporary. The song Lucy in the sky is poignant because I found two diamonds here; Paula and Pauline I hope you don’t mind being named as you made my stay wonderful, never laughed so much during my stay. I’ve watched you both work so hard with front of house bookings, bar and restaurant always smiling and helpful to everyone. Added value and professional sound and feel cold, corporate but still true for all the staff here with that undefinable spark from within that shines through; it makes everyone’s stay that much memorable. I’ll come back, can’t wait.

Stayed: February 2018
3  Thank Dennis O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 February 2018 via mobile

Stayed here while on business. Reception staff seemed ok but not very good in explaining times for breakfast and facilities. She did tell me what room and floor I was on tho. I used to work for a budget hotel firm, so I know what is required upon check in!

Room...extremely nice. Bed very comfy and whole room was clean. Would recommend.

Food.......after a long day at work we didn't really fancy hiking to anywhere, as there aren't many places around, unless you like pizza or carvery.
We were walking so we could chill out with a drink....hence reason for not driving.... ordered food at 7.30 (jacket potato with chilli and sour cream...as it states on the menu) Food didn't arrive until 8.30...may have even been later!!!
There was only 4 people before me that ordered food, and the restaurant wasn't even busy. We were warned there was a wait on food....but that is just ridiculous. 1 meal was bought out at a time. My friend, who ordered before me had her food bought out after mine!! She asked for a plain burger and they got it wrong. They also missed the sour cream off my potato! I was too hungry to ask for it as she never came back to the table!! The receptionist was also the one bringing the food out!! The dessert however, was very nice.

Those are my reasons for a mixed review. Great room but shocking service from staff that didn't look like they really wanted to be there.

Stayed: February 2018, travelled on business
3  Thank WitchEEwoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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