I wanted to share my experience staying at ibis Hotel. It's more than what i spend. It has all services you need and helpful staff. I love breakfast and coffee was so beautiful. Cleanliness was outclassed More
- Free Wifi
I wanted to share my experience staying at ibis Hotel. It's more than what i spend. It has all services you need and helpful staff. I love breakfast and coffee was so beautiful. Cleanliness was outclassed MoreShow less
thank you very much for the review, we are happy that you enjoyed your stay with us and we are looking forward to seeing you again. Best Regards, Joanna, Assistant General Manager.
Smart, modern hotel. Great location for many of the tourist attractions and parking is easy in the adjacent NCP.Staff attentive, helpful and professional. Room decoration is refreshingly different (not the typical budget hotel style) and very clean. Sadly breakfast is a nightmare, better to eat out at the many food outlets nearby. The food is fine, it's the ridiculously small space provided for the guests to eat (here's a thought, remove the drinks bar, remove the breakfast bar and replace the lot with tables. The foyer looked like a refugee camp at one point with guests perched on every surface eating.) Other than that a great hotel, we'd stay again but skip the breakfast!
thank you for the review and we are glad that your stay with us was enjoyable. We do advertise in the elevators about the busy and quiet periods during the breakfast so the guests can feel comfortable. We are looking forward to seeing you again. Best Regards, Joanna, Assistant General Manager.
Just returned from a well earned break in Liverpool. .From the moment we entered the hotel till the time we left we enjoyed every minute. Check in was simple, quick and professional.The room was above average and very very clean. .All the staff were friendly and most helpful with any queries we had. We will definitely be returning in the near future. .
WOW Thank you so very much for your amazing review! Myself and my team are delighted you enjoyed your stay so much and we hope we look forward to seeing you again on your next trip to this amazing city!
Jayne & Team
First time in liverpool, the staff are super friendly and helpful. I did request a couple of things and their response was fast. However, the room looked old, towels and bed sheets were not clean and stained. bleaching is needed to ensure cleanliness of the sheets and towels.
Dear karim m
Thank you for taking the time to share your experience of your stay with us, I am sorry to read you thought the sheets & towels were not clean, we provide literature in our rooms to explain that we are very proud not to use bleach in the cleaning process as part of our sustainability programme, our linen therefore appears "off white" but this change has been very well received by our guests.
I am pleased to read that you found our team to be super friendly & helpful and I hope we will have the opportunity to welcome you again in the future.
Jayne & Team
Great find, this hotel is perfectly located for shopping and the cavern quarter . Immaculate and very comfy beds. Breakfast is continental fresh and tasty. All of the staff we encountered were extremely friendly and helpful without being intrusive. Fabulous value for money!
Thank you very much for your amazing review we really appreciate your feedback and we hope we will
welcome you again in the future.
Jayne & Team
It might be budget but the service standards are worthy of any 5 star hotels. A very huge thank you to the staff who are tireless in providing excellent service - always friendly with smiles and so very ready to render assistance. I just cannot say enough of this young group of staff - absolutely friendly. Rooms are of a fair size although the showers/toilets are slightly small but adequate. There are no phones in the room so if you have packages to be delivered to your room during your stay, make sure you give a contact number when making delivery arrangements. Breakfast is provided and it is a fairly good spread (try the guacamole if it is there - it is great!). Good food too for lunch and dinner, The hotel is about 10 minutes walk from Lime Street Station - fairly easy to get to from the station but a little difficult on the return journey due to uphill slopes. Centrally located and about 20/25 minutes' walk to the Royal Liver Building and about 15 more minutes thereafter the docks. Air cons works great and beds are comfortable. There's a supermarket just next door and numerous eating venues just close by. The Cavern area is a mere 5 or 10 minutes away,.Great value for money and always worthy of a stay whenever in Liverpool.
Dear Sheffield S
Thank you for your great review, it is a pleasure to read how much you enjoyed your stay with us and your feedback will be very helpful for other travelers.
We will look forward to welcoming you again on your next trip to Liverpool.
Jayne & Team