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All reviews queens dock echo arena free car park rooms are basic minute walk would stay again staff on reception comfy bed excellent value for money tea and coffee hairdryer mersey waterfront
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Reviewed 6 September 2018

Generally ok for the price you pay, the rooms are basic and dated but the beds are pretty comfy. Shower and hand wash provided in room which is good but the towels are tiny. Rooms are pretty spacious and clean.

  • Stayed: September 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Campanile.com - Louvre Hotels Group
Thank Ang000000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon D, Manager at Campanile Liverpool, responded to this reviewResponded 1 week ago

Dear Guest,
Thank you for taking the time to leave your review. I am pleased to hear you enjoyed your stay with us.
We are looking forward to welcoming you again in the future.
Kind regards
Duty Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2018

We stayed for 2 nights. The rooms were a little on the small side but were clean and tidy. We did have a good view of the dock.The breakfasts were a bit overpriced for what they were. Most of the staff were friendly. We actually stayed there because of the free parking which was good as we could walk to most of the sights.

  • Stayed: August 2018, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank 611maggie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon D, Manager at Campanile Liverpool, responded to this reviewResponded 1 week ago

Dear Guest,
Thank you for taking the time to leave your review. I am pleased to hear you enjoyed your stay with us.
We are looking forward to welcoming you again in the future.
Kind regards
Duty Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 August 2018 via mobile

Basic hotel but handy location for Liverpool and the docks. Provides free parking. The seating in the public areas need a really good scrub - puts you off your food. Breakfast (full English) ok but no choice and luke warm. Room had a very dirty net curtain and the bathroom is very old but does it’s job. TV didn’t work (couldn’t get a signal). Rang reception regarding this but no one came to look at it. Better hotels for the same price in the same locality

Stayed: August 2018, travelled as a couple
Thank Davina F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon D, Manager at Campanile Liverpool, responded to this reviewResponded 1 week ago

Dear Guest,
Thank you for taking the time to leave your review. I am pleased to hear you enjoyed your stay with us.
I am disappointed to read the cleanliness of the room was not to our usual standards. I have passed on your comments to our Housekeeping Supervisor to address with immediate effect.
We are looking forward to welcoming you again in the future.
Kind regards
Duty Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 August 2018 via mobile

First impressions were ok as we checked in then into the bedroom. Well it was dated,small no drawers to keep your clothes in, dated bathroom with bad fitting door. Terrible dirty net curtain on the window and the window needed a good clean. Hotel staff need to address these issues.

Stayed: August 2018, travelled with family
Thank pikeybouy613
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon D, Manager at Campanile Liverpool, responded to this reviewResponded 1 week ago

Dear Guest,
Thank you for taking the time to leave your review. I am saddened to hear your stay with us was not to your liking.
I am disappointed to read the cleanliness of the room was not to our usual standards. I have passed on your comments to our Housekeeping Supervisor to address with immediate effect.
I hope the issues raised haven’t put you off staying with us again in the future.
Kind regards
Duty Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 August 2018 via mobile

Great hotel, really handy for everything ample parking, we ate out so can't comment on restaurant and our room had a lovely view of the riverside. The staff are all friendly and helpful and the room was spotlessly clean(thanks Vita). At this price we will definitely be back.

Stayed: August 2018, travelled as a couple
Thank Dave R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon D, Manager at Campanile Liverpool, responded to this reviewResponded 1 week ago

Dear Guest,
Thank you for taking the time to leave your review. I am pleased to hear you enjoyed your stay with us.
I am thrilled to hear our team took great care of you and look forward to passing on your lovely feedback.
We do hope you’ll stay with us again in the future.
Kind regards
Duty Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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