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“Worth it for the views”

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Mercure Liverpool Atlantic Tower Hotel
Ranked #44 of 97 Hotels in Liverpool
Cheshire
Level Contributor
119 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
“Worth it for the views”
Reviewed 27 May 2012

I'd give it a 3.5 score if I could. Very efficient reception staff. A cute room with a great view. The bed was higher at the foot than the head which was a bit strange! There were lots of hen party girls who kept knocking on our door thinking it was their mate's room - irritating. The walls are paper thin too. Take some ear plugs or you may be in for a noisy night. The breakfast lacked lustre as it was only lukewarm and the hot drinks service was really slow but it was very busy, It's not a bad choice of hotel for that great Mersey view.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank cheekychubbychops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thistlehotels, General Manager at Mercure Liverpool Atlantic Tower Hotel, responded to this review, 29 May 2012
Dear Cheekychubbychops,

Great username by the way!

Thanks for taking the time to post your review, and I am pleased that you enjoyed the great views. Sorry to hear you were disturbed by some of our other guests. Breakfasts at weekends can be very busy as most guests tend to take the opportunity for a lie in, and end up all coming down pretty much around the same time, but we do try to manage this as much as possible.

Hope to see you back in Liverpool sometime soon,

Best regards,

Alistair Risk
General Manager
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London
Level Contributor
215 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
Reviewed 21 May 2012

Good location near the river & Albert Docks. Rooms were new-ish & clean, but a little basic. Hotel bar was ok. Good value if you get a deal. Worth signing up to the Thistle hotels signature programme to get vouchers for free lunches & free stays.

  • Stayed May 2012, travelled with friends
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank Stephen-London-N16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thistlehotels, General Manager at Mercure Liverpool Atlantic Tower Hotel, responded to this review, 23 May 2012
Dear Steve-London-N16

Many thanks for taking the time to post a review. It seems we met your needs and not much more, however, I am pleased you felt you received good value.

I am glad to see you signed up to our Signature programme. Definitely worth the few minutes it takes to apply.

Do let me know directly if there is anything further we could have done to further improve your experience.

Many thanks again.

Alistair
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Level Contributor
58 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 21 May 2012 via mobile

Friendly, efficient staff. Room very clean with good views. Did not eat or drink in the hotel so cannot comment on food or drink. Good location for shopping & nightlife.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jondi64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thistlehotels, General Manager at Mercure Liverpool Atlantic Tower Hotel, responded to this review, 23 May 2012
DearJondi64

Thanks for your review which is short but sweet!
Glad to hear you found the staff helpful and friendly and the room to be clean and with good views. Hope to see you back again soon,

Best regards,

Alistair Risk
General Manager
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Birmingham, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 May 2012

the welcoming reception is a good start to a holiday . the staff were smiling and pleasant , the room was clean with all the bits & pieces we could ever need . Alister Risk [the general manager] was also very welcoming and concerned with everything that was going on in ,and around, the hotel . The breakfast was excellant in quality and variety, the staff again were pleasant and quick in serving us . GO THERE AND SEE FOR YOUR SELF

Room Tip: "Any room will do"
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  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thistlehotels, General Manager at Mercure Liverpool Atlantic Tower Hotel, responded to this review, 23 May 2012
Dear David R ,

Thanks so much for your kind review. It was great to catch up with you and your party over the weekend, and I am delighted that you enjoyed your stay so much. Personal mention is well received too! My team and I are greatly encouraged by your feedback.
Hope to see you back at the Atlantic Tower in the not too distant future.

Best regards,

Alistair Risk
General Manager
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Solihull, United Kingdom
1 review
Reviewed 21 May 2012

A super hotel for visiting Liverpool, fantastic views over the Mersey River and a short walk to all the sight seeing venues and shops. First impressions of the hotel for me always start at reception and we wasn't disappointed to be met by a smiling face. Once checked in the room was fantastic, clean and well appointed. All the staff seem so friendly! Breakfast the next morning was well organised and attention to detail was in order, even the tea and coffee order the following morning was remembered by Shannon in the restaurant! Plenty of parties were in full flow during our stay. A wedding and a murder mystery night were the main events over the weekend, both seemed to be well organised and catered for. All in all, considering the amount of hotels in Liverpool, this has to be one of the best stay's I have had in a City Centre hotel, staff were friendly with a 'can do' attitude.. Well done to the staff and management team at Thistle, we will definitely be staying here again..

Room Tip: Book in advance to avoid disappointment
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  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stewart R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thistlehotels, General Manager at Mercure Liverpool Atlantic Tower Hotel, responded to this review, 21 May 2012
Dear Stewart R,

Thank you so much for your kind comments above. My team and I are greatly encouraged, and Shannon in particular is delighted with your feedback. It was a busy weekend at the hotel, with the team focusing on a number of important areas, so it is great to read that you had such a positive experience.
Thanks also for taking the time to spread the word online, and hope to see you back in Liverpool soon.

Best regards,

Alistair Risk
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure Liverpool Atlantic Tower Hotel

Property: Mercure Liverpool Atlantic Tower Hotel
Address: Chapel Street, Liverpool L3 9RE, England (Formerly The Atlantic Tower Hotel)
Region: United Kingdom > England > Merseyside > Liverpool > Central Liverpool
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#20 Luxury Hotel in Liverpool
#20 Romantic Hotel in Liverpool
#29 Business Hotel in Liverpool
#29 Family Hotel in Liverpool
Price range (per night): $84 - $298
Hotel Class:4 star — Mercure Liverpool Atlantic Tower Hotel 4*
Number of rooms: 225
Official Description (provided by the hotel):
Set on the banks of the River Mersey, The Mercure Atlantic Tower Hotel, is the ideal place to discover the great city of Liverpool. Overlooking the Royal Liver Building and the Dock Front - a UNESCO World Heritage Site - The Atlantic Tower Hotel is a welcoming, contemporary hotel in the heart of Liverpool, within walking distance to the Beatles Story museum, Tate Liverpool and many other attractions. ... more   less 
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Also Known As:
Atlantic Tower, Liverpool Hotel Liverpool
Atlantic Hotel By Thistle Liverpool
Thistle Hotel Liverpool
Thistle Liverpool

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