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“Very central, great staff.”

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Holiday Inn Liverpool City Centre
Ranked #22 of 97 Hotels in Liverpool
Certificate of Excellence
Level 3 Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Very central, great staff.”
Reviewed 18 February 2012

Recently stayed with my son for a match. Centrally located on lime street, close to all amenities. The first thing that impressed me was the friendliness of the reception staff. The room was small but not cramped and very clean. Bathroom was a good size and spotless. The breakfast the next morning was very substantial with nice views on the city. Will definitely stay again :-)

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Steviet007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (246)
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Kuala Lumpur
Level 6 Contributor
174 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
Reviewed 15 February 2012

Agree wiith most of the reviews, especially about the central location, which is ideal if you are travelling by rail.
The rooms were clean and warm and the bathrooms spotless.Breakfast was ample with a wide choice, some made to order. Friendly helpful staff.
The dining room and bar are situated on the Ist floor with a great view of the city centre, but given a choice (it was sub-zero temperature outside), we would have preferred to eat elsewhere. Food was mediocre and limited in choice - the dressing on the Caesar's Salad was obviously from a commercially-prepared bottle and the Cajun-style burger was laughable.

Room Tip: Higher floors offer a good city view.
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank DoctorBakar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon M, Operations Manager at Holiday Inn Liverpool City Centre, responded to this review, 18 February 2012
Dear 'DoctorBakar',

Thank you for taking the time to review your stay at the Holiday Inn Liverpool City Centre. I'm glad to see you enjoyed your visit. I have forwarded your kind comments on to our Housekeeping Manager and their team as they take great pride in providing good clean accommodation.
I'm sorry to see that the menu we offered during your stay did not meet your expectations however we are currently in the process of developing a fresh new menu which I hope you will sample on any future visit. We are constantly looking for ways to improve and thanks to your feedback we hope to provide a new and improved dining experience very soon.

Once again, thank you for taking the time to review the Holiday Inn Liverpool City Centre and we hope to welcome you back soon.

Kind regards

Simon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
dorset
Level 5 Contributor
51 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 14 February 2012

We parked at St Johns car-park next door at subsidised rate of £6 for 24 hours (although the hotel hadnt warned us about these arrangements..........friends in our party sent a text to us as we were entering the city just in time) Warm reception/check-in done swiftly and efficiently although I was horrified to witness the arrival of a party if about 25 hen party-types just behind us........all of them raucous and loud! The room was pleasant, functional and did the job. We spent the whole day out of the hotel at a family wedding so were looking forward to a good night of sleep. Sadly the constant corridor noise and banging if doors made sleep difficult. Earplugs should be provided! Breakfast was plentiful and great quality. The hotel's location above a shopping centre was useful for quick last minute purchases and sandwiches and just across the road from Lime Street Station. An amazing discovery in Liverpool for us was the cheapness of the taxis! Four of us had a ten minute journey at 9.30pm and it cost £2.50.....!

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chadwood77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon M, Operations Manager at Holiday Inn Liverpool City Centre, responded to this review, 18 February 2012
Dear 'Chadwood77',

Thank you for taking the time to review your experiences during your visit to the Holiday Inn Liverpool City Centre.
I'm glad to see your room met your needs and that your breakfast was enjoyable.
Please except my sincere apology that you did not get the best nights sleep due to other guests returning to the hotel.

I hope that you will consider the Holiday Inn Liverpool on any future trips to the city.

Kind Regards

Simon
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Perth, Scotland
Level 4 Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 4 February 2012

The outside of Holiday Inn in Liverpool makes it look a bit run down and the entrance is poor. however in side it is ok, the rooms are fine, the aircon works and you are treated to a sauna in the room. The reception is not that good, to few staff. The breakfast is good.

Room Tip: Higher the better I was on 7.
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  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jeff_uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon M, Operations Manager at Holiday Inn Liverpool City Centre, responded to this review, 18 February 2012
Dear 'Jeff_UK',

Thank you for taking the time to review the Holiday Inn Liverpool City Centre. I'm glad to see that you enjoyed your stay with us.

We hope to welcome you back in the future.

Kind regards

Simon
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isle of man
Level 3 Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 30 January 2012

I have stayed at the Holiday Inn City Centre in Liverpool many times and most recently last weekend. The hotel is idealy situated in the city centre and ideal for shopping and nightlife close by. The breakfast has a wide variety of hot and cold food and the staff are amoungst the friendliest in Liverpool...I always get a warm welcome. The rooms are spotless and of a reasonable size plus an iron..always a plus! For a special treat upgrade to the suit...fab! Thank you to the staff for a great Birthday weekend!

  • Stayed January 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank cejd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon M, Operations Manager at Holiday Inn Liverpool City Centre, responded to this review, 2 February 2012
Dear 'Cejd'

Thank you for taking the time to review the Holiday Inn Liverpool City Centre. I'm glad to see you enjoyed your visit and had a great birthday whilst staying with us.

I will share your feedback with our team, who I’m sure will be thrilled to receive such a positive review.

We hope to welcome you back to Liverpool and the Holiday Inn in the not too distant future.

Kind regards

Simon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Liverpool City Centre

Property: Holiday Inn Liverpool City Centre
Address: Lime Street, Liverpool L1 1NQ, England
Phone Number:
Region: United Kingdom > England > Merseyside > Liverpool > Central Liverpool
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#15 Family Hotel in Liverpool
#24 Romantic Hotel in Liverpool
#28 Business Hotel in Liverpool
Price range (per night): $102 - $315
Hotel Class:3.5 star — Holiday Inn Liverpool City Centre 3.5*
Number of rooms: 139
Official Description (provided by the hotel):
The Holiday Inn Liverpool City Centre is located in the heart of city, directly opposite Lime Street train station and 8 miles from Liverpool John Lennon Airport. The hotel is ideal for both Premier League football teams; Liverpool FC at Anfield and Everton FC at Goodison Park, and for Aintree, home of The Grand National. There is no better base from which to explore the numerous theatres, bars and restaurants within this vibrant city. All 139 guest bedrooms are fully air-conditioned, have free Wi-Fi and views of the city and the fabulous surrounding architecture. The hotel hosts both business and social gatherings with 7 flexible function rooms that can accommodate up to 400 delegates. The Arena & Convention Centre Liverpool is just over 1 mile from the hotel and is easily walkable, as is the fabulous Liverpool ONE shopping and entertainment centre. For guests looking to relax after a busy day, the Holiday Inn Liverpool City Centre offers a selection of menu options in the newly refurbished restaurant, bar & lounge with fabulous views over the St. George's Quarter. As an added bonus all Kids Stay & Eat Free with their parents and there is free wi-fi in all areas. Discounted pay car parking is available to our guests at the adjacent St. John's shopping centre. ... more   less 
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Also Known As:
Holiday Inn Liverpool City Centre Hotel Liverpool
Liverpool Holiday Inn

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