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“Not quite what Hilton Promises...”

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DoubleTree by Hilton Lincoln
Ranked #5 of 14 Hotels in Lincoln
Certificate of Excellence
Nottingham, United Kingdom
Level 4 Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Not quite what Hilton Promises...”
Reviewed 9 May 2012

Service:
I can’t complain at all about the people or the service, it was top rate and exactly what I would expect from a Hilton Hotel. They did everything to make you feel welcome.

Location:
Perfect location. Right on the Brayford. Fantastic view of either the marina or the castle / cathedral.

Rooms:
The room was nice, big and well furnished but it lacked some thought and although it looked nice it didn’t quite have the finish I would have expected. No robes, and the electrics looks a tab bit dodgy.

Value for money:
We ordered room service. Mistake. £49 for 2 sandwiches, puddings and 2 drinks. Although they were nice it wasn’t that kind of nice. The rooms were large and you get a top rate service so I think that was money well spent.

Restaurant:
We were informed AFTER check in that the hotel bar / restaurant was booked up. There should be guaranteed seats for those staying at the hotel at least.

Overall?
We we pleased but won’t plan on staying there again. There are plenty more ‘Boutique’ hotels in Lincoln that are better value for money.

You can view my FULL review including pictures here: http://iamjelly.com/double-tree-by-hilton-in-lincoln/

  • Stayed May 2012, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IamJelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (296)
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Lancashire
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 May 2012

Stayed 28th April, very warm welcome, lovely modern clean room. Evening meal was gorgeous and would also recommend the Cocktail bar overlooking the river, really nice and the drinks fab! We couldn't fault the staff they were so nice and attentive from our welcome from the receiptionist to the housekeeper who helped us get into our room and then the restaurant staff were outstanding and made our evening. Would definitely return and would highly recomend this hotel

  • Stayed April 2012, travelled with friends
    • Value
    • Location
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    • Rooms
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    • Service
Helpful?
1 Thank Cathryn28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philip W, General Manager at DoubleTree by Hilton Lincoln, responded to this review, 20 May 2012
Great feedback and thank you for posting your experience of our hotel during your stay.

Good to read you enjoyed the service of our team and took advantage of the delights in the 5th floor bar and restaurant.

We hope to welcome you back in the near future.

Regards

Philip Walker
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brigg, United Kingdom
Level 4 Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 30 April 2012

Cannot Fault this hotel, it was perfect from start to finish, we Stayed here on Saturday 28th April after a friends wedding close by.

Warm welcome.
Free warm cookie (Nice touch)
Very posh.
Good value for money.
Comfortable stay.
Good location.
Very clean.
Good facilities eg use of apple comp.
Tv, alarm clock etc in room.
Decent size bathroom (Spotless).

Overall: clean, comfortable, quiet, pleasant stay. Made to feel like a princess <3

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank brooks1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philip W, General Manager at DoubleTree by Hilton Lincoln, responded to this review, 20 May 2012
Thank you for your review and congratulations on the European title!!
Well written review, simple and to the point.

We hope to welcome you back soon.

Regards

Philip Walker
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UK
Level 1 Contributor
4 reviews
Reviewed 29 April 2012

A wonderful hotel. Friendly, helpful, smart staff. The rooms were very clean with plenty of room and great views. Also ate at the restaurant and drank in the bar. The food was outstanding and I would definitely return. The vibrant bar is worth a visit for a gorgeous cocktail.

Room Tip: just ask the staff
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  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jacqueline1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philip W, General Manager at DoubleTree by Hilton Lincoln, responded to this review, 20 May 2012
Thank you for your kind feedback, we are really pleased you enjoyed the food and drinks in our Electric Bar and Restaurant.
We hope to see you return soon.

Best Wishes

Philip Walker
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
lancashire
Level 3 Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 29 April 2012

Stayed for one night, we messed up the booking yet reception was so nice and helpful even gave us one of there amazing warm cookies! room clean modern and very comfortale. Not much in the way of parking and you have to pay £10 to park but it is right in the city. Service was very high standard, although we ate out we did stay in bar for drinks afterwards, staff are very proffessional, even though it was early hours morning, no one was rushed to finish drinks.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alison_barr_johnston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philip W, General Manager at DoubleTree by Hilton Lincoln, responded to this review, 20 May 2012
Dear reviewer, Thank you for you positive feedback. We are very grateful for the cooments about our hotel and service.

Best wishes

Philip Walker
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Lincoln

Property: DoubleTree by Hilton Lincoln
Address: Doubletree By Hilton Brayford Wharf North, Lincoln LN1 1YW, England
Phone Number:
Region: United Kingdom > England > Lincolnshire > Lincoln
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #5 of 14 Hotels in Lincoln
Price range (per night): $70 - $387
Hotel Class:4 star — DoubleTree by Hilton Lincoln 4*
Number of rooms: 115
Official Description (provided by the hotel):
The DoubleTree by Hilton Lincoln is a contemporary, upscale hotel situated in the heart of the city. Commanding unrivalled views, the hotel boasts a stunning rooftop restaurant, the Electric Bar, as well as a ballroom, all overlooking the stunning Cathedral skyline or waterfront skyline. All designed with elegance and opulence in mind. In addition a stunning panoramic lift at the front of the building is a spectacular feature. The hotel features 115 rooms, including eight suites with stunning views of the either the Cathedral skyline or the waterfront. All our contemporary rooms offer complimentary WiFi, flat screen LED TV's, and luxurious Sweet Dreams® bedding. The hotel is one of the city’s most unique and contemporary buildings exuding luxury and style.The restaurant will offer fine-dining in incredible surroundings whilst the Electric bar will offer a fresh alternative to the city’s nightlife. A contemporary bar with a retro edge it will be the perfect place for relaxation, recreation or business. ... more   less 
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