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“No complaints!”

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Holiday Inn Lincoln
Ranked #9 of 14 Hotels in Lincoln
Certificate of Excellence
IRELAND
Level Contributor
156 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
“No complaints!”
Reviewed 12 April 2012

Stayed here for one night and enjoyed it. Didn't have breakfast, so can't comment on that. Bed was very comfy with lovely pillows (am fed up of hotels with rock hard pillows). The room was adequate and clean, bathroom also good. The area is very nice, it is a bit of a distance to the cathedral quarter, but I would stay again.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank OSCAR11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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848 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (251)
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English first
Montrose, United Kingdom
Level Contributor
50 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 9 April 2012

Not bad but not great. We spent three nights here and a mediocre experience it was. The location is good in that it's on the Wharf with restaurants nearby. It's also in easy walking distance of the High Street and main shops. However, it is a distance to the Cathedral and all uphill. The hotel is a little tired and unimpressive. There's nothing special about it and I've stayed in better Holiday Inn Express establishments (and got a free breakfast). The room was adequate but heating was basic (you had to plug it in and switch it on). There were no complimentary toiletries apart from a wall mounted dispenser. The bathroom had no heating and was very cold. It was quiet tho'. We had a back room looking into a car park. Wi-fi is expensive and impractical for the leisure visitor. The bar lacked atmosphere and people. Breakfast was good and staff generally were pleasant and helpful. It wasn't their fault that the hotel was disappointing. We won't be staying there again.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mistahs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HISouth, General Manager at Holiday Inn Lincoln, responded to this review, 12 April 2012
Dear Guest,
Thank you for taking the time to post a review of the hotel. I am delighted to hear you enjoyed your visit to the historic town of Lincoln, as you mention the walk up Steep Hill is certainly not for the faint hearted!
I was a little disappointed to hear the bedrooms did not meet with your satisfaction, we have actually just completed a full refurbishment in all of the bedrooms, to comply with the Holiday Inn standard. That did actually include replacement of the multi function heating and air conditioning units, so I will certainly look into why it was a basic switch on and off unit.
It was pleasing to hear that you enjoyed your breakfast and the team looked after you well.
Thank you once again for your comments, they are certainly useful to us to improve our services for future guests.
Kind regards, Scott Randall - Senior General Manager - North
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
46 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 8 April 2012

A standard Holiday Inn with very lovely and helpful staff. Breakfast is average but as you would expect from Holiday Inn. The Quayside is a lovely new area with bars as restaurants - imagine it will be lovely in the summer.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lisa J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HISouth, General Manager at Holiday Inn Lincoln, responded to this review, 12 April 2012
Dear Lisa,
Thank you kindly for your comments regarding your recent visit, I am pleased you enjoyed your stay and we all look forward to welcoming you back in the future.
Kind regards
Scott Randall - Senior General Manager - North
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, England, United Kingdom
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 7 April 2012

Stayed 2 nights midweek. Hotel is pretty standard for the price, however they must be closely associated with Ryanair in their business model. Despite having an inclusive B&B rate, it appeared that this was not a standard offering, which was questioned several times by reception. Had to pay £5.00 per night to park in their carpark, and WiFi was charged at the exorbitant rate of £4.95 per hour or £12.95 per day. Alternative was their pay per view films, which is probably why they keep their internet rates so high.

All in all, this is the type of hotel that you would expect to use in the 90's, with expensive extras (tel calls etc). These days the expectation is for free WiFi.

Finally the bathrooms are disappointing with very poor water pressure in the shower, and a worn, grazed all in one basin unit

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Griffmil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Lincoln, responded to this review, 16 May 2012
Dear Griffmil,

Thank you for staying with us and leaving such a detailed review. I am deeply sorry you found our hotel less than satisfactory. The feedback we receive from our valued guests, like you, enables us to target problem areas, We welcome any opportunity to improve.

Katie J
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Taunton
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 5 April 2012

Not knowing the area of Lincoln that well, our stay at the Holiday Inn was influenced by all the positve comments on Trip Adviser. We were not to be disappointed. An Executive room had been booked and we were pleased with the facilities it offered, which indeed looked as though it had recently been refurbished.. A good size bed, adequate bathroom and sofa to chill out on, with complimentary wine, after a hectic day taking in the wonderful sights that Lincoln has to offer.
The hotel is in a great location being along side the vibrant waterfront, with an excellent choice of restaurants to pick from.
Staff at the Hotel are also worthy of comment, as they were courteous, efficient and always willing to help, if help was needed. It was the sort of service that is so sadly lacking in many other British hotels these days.
As can be expected, perfection is difficult to achieve and for us there were two irritants that prevent a 5 rating being given. The first is the car parking fee. Why on earth do they feel justified in charging £5 per day after guests have paid a lot to stay at the hotel in the first place? It is annoying not just to us, but from reading other comments, other guests also question this seemingly ludicrous policy.
The second point concerns Internet access. In the modern age this has become a basic facility and should be offered as part of the package. This was a consideration for us in booking the Executive Room as we had thought it was included as part of the deal. Unfortunately beware, as we were informed that on weekends you had to pay for wi-fi as this offer switches to a complimentary film. Business does not stop for weekends and e-mail access is very important, so I did ask if I could forego the film and retain the wi-fi, but apparently this level of flexibility is not permitted. The price for internet access in the Hotel is absolutely crazy.
Overall would recommend this Hotel, which could easily go from good to great, if only it would start to take heed of some of the minor issues being frequently raised by guests.

Room Tip: Rooms on the front of the Hotel have the benefit of overlooking the Marina.
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TripadviserTaunton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Lincoln

Property: Holiday Inn Lincoln
Address: Brayford Wharf North, Lincoln LN1 1YW, England
Phone Number:
Region: United Kingdom > England > Lincolnshire > Lincoln
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #9 of 14 Hotels in Lincoln
Price range (per night): $130 - $311
Hotel Class:3 star — Holiday Inn Lincoln 3*
Number of rooms: 97
Official Description (provided by the hotel):
The Holiday Inn Lincoln hotel, set in the centre of this contemporary city, contrasted by architectural treasures that reflect its rich history. When you're looking for a hotel in Lincoln for business travel or a weekend break, the Holiday Inn Lincoln is ideally located in the city centre on the Brayford Marina, near shopping, entertainment and major routes. At the Holiday Inn Lincoln, you'll be met with outstanding service, amenities and a spacious air-conditioned guest room with an en-suite bath and shower, ergonomic workspace, high-speed Internet for a fee, and a view of either the waterfront or Lincoln Cathedral and Lincoln Castle. We offer Full English Breakfast and dinner, the Sports Bar shows all sporting events on our large array of screens with a menu to compliment your dining experience and views of the Brayford Waterfront - 'Kids Stay and Eat Free'. Throughout the day, you can enjoy delicious fare. A sought after conference and meetings facility, the Holiday Inn Lincoln hotel offers 3 well-designed meeting rooms filled with natural light, accommodating up to 35 delegates, with a large, secure car park behind the hotel. Events: Christmas Market, Waddington Air Show, LLAMA. ... more   less 
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Also Known As:
Holiday Inn Lincoln Hotel Lincoln
Lincoln Holiday Inn

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