After trawling through lots of hotels and reading various online reviews, I booked the Blencarn as my husband was going to be going into Blackpool hospital for an operation. I booked a family room and as my son was coming with us I wanted somewhere with Wi-fi. From the minute I rang to book and explained our circumstances, the staff (Aaron) could not have been more helpful. We arrived to find (free) parking outside the hotel which was great. Without going into massive detail...during what was a very stressful time for me, being away from my family, I couldnt have asked for nicer, more helpful people. Nothing was too much trouble..we were offered things like earlier breakfasts (thanks Marjorie) before we set off to hospital to offers of moving my car to make getting out the next morning easier. Yes,as mentioned in other reviews, the rooms could maybe do with a little update in decoration, but they were immaculate (and I am a clean freak!). If I ever visit Blackpool again, I would go back here :o)
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