arrived to find coaches arriving and departing at exact same time and blocking whole of reception area. could have departures out of area long before arrivals come to limit amount of crowd.
stayed room 315, the room was spacious but could i ask that maintenance department to fix the floor boards as loose also the room above as it also has very loose floor boards, who ever stayed in there paced floor all night and got very little sleep.
also install noise protection in hotel as could hear entertainment as though i was listening to it inside the room even though 3 floors up!
i complained to guy on reception on the monday night but could not care less and said it goes off at quarter to 12 mate, im not his mate but a paying guest who was wanting to sleep.
meals are good but found coffee was stone cold every single time.
foreign staff work at this hotel and found having to keep repeating at meal times.
nice hotel but does need to address these points.More