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“a few improvements needed to be great”

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The Wordsworth Hotel
Ranked #8 of 14 Hotels in Grasmere
Certificate of Excellence
Reviewed 6 March 2012

Overall this is a pleasant hotel in a beautiful village. First the good things - friendly staff at reception/restaurant, excellent breakfast, nice swimming pool.
Things which need improvement to make me want to go back or recommend - Room was adequate if small but mattress was old and uncomfortable and room was so hot I couldn't sleep even with window open all night in the winter which is not what I want for a relaxing break.
As previously reviewed, the spa is not really a spa just a nice swiming pool and has a bizarre arrangement with the sauna outside in the corridor so rendering it unuseable if you are in the swimming pool , no steam room and the "jacuzzi" is apparently not supposed to have bubbles! The changing room is tiny and cold, only really room for one person at a time.

  • Stayed: March 2012, travelled as a couple
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1  Thank TURISMOANNIE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrasmereWordsworth, Owner at The Wordsworth Hotel, responded to this reviewResponded 13 March 2012

Thanks for the compliments, although we were a little dismayed about your comments on improvements. We took over the hotel over two years and have drastically refurbished the property. All the rooms have new mattresses, but if you could be so kind to get in touch in person and let us know which room you were in we will look at replacing that one. In response to your other points; the whirlpool we inherited is not a jacuzzi but a whirlpool and last week installed an extra pump. The changing rooms have been completely refurbished, they do accommodate a few people at once with four showers in the ladies and gents. As for the temperature in the hotel, it's a real problem getting the balance as we do get a mix of older guests who complain it is too cold and you "hot blooded young people!"

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1,086 - 1,090 of 1,258 reviews

Reviewed 2 March 2012

Having stayed at the Red Lion in Grasmere many times in the past, my husband and I thought we'd try the Wordsworth for a change. As much as we like the Red Lion, I have to say that the Wordsworth was even nicer, and the winter break deal is excellent (including 4 course meal on first night and cream tea the next day).

The standard rooms weren't available so we stayed in a 'Mountain and Garden view' room which was really lovely, and the views were stunning. Bathroom was finished to a high standard and was a good size.

The 4 course meal was excellent and delicious. The range of breakfast items was very good and food very good. The conservatory and lounges are lovely and comfortable.

My only criticism is that the spa facilities were a little disappointing, compared with the Red Lion anyway. The pool is nice, but the changing room and the room in which the swimming pool is are really chilly! We had hoped to sit in that area for a bit and read post-swim (there's nice chairs in there), but it was too cold. The jacuzzi barely works (although is a welcome, toasty temperature) and you can't get to the sauna from the pool area, you have to go back out into the hotel corridor to get to it, which we found rather inconvenient and odd. The sauna itself is very good, however.

If they could just improve the spa facilities area, I would give this hotel 11 out of 10; it really is a fabulous place to stay!

  • Stayed: February 2012, travelled as a couple
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Thank CD1Newcastle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrasmereWordsworth, Owner at The Wordsworth Hotel, responded to this reviewResponded 13 March 2012

Thank you for your review, we've taken on board your spa comments and have fitted a new pump on our whirlpool and have turned up the radiators in the changing rooms! We can't move the sauna as we are not a new hotel but a lovely old property. I hope you do come again.

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Reviewed 2 March 2012

We popped up to the Wordsworth hotel a couple of weeks ago. Due to unforseen circumstances we were unable to stay for as long as we had wanted. We normally stay at the Waterhead in Ambleside but as i had read that the Wordsworth had been refurbished, we decided to make the change from the norm. I had had tea before at the wordsworth when it was in different hands. The staff are very helpful and friendly. As we couldn't stay the whole time we had booked for, we were only charged for the day we stayed.
The location of the hotel is superb in that it is in the heart of Grasmere which is probably the nicest village in the lakes. Although the hotel has had a refurbishment, i am not sure i noticed it. I couldn't tell the difference in terms of the appearance of the hotel to what i had seen a few years ago. Maybe we got one of the rooms that hadn't been redecorated either.
I loved the roaring fire in the entrance as we had gone the week after the snow fall and arctic conditions. For us the hotel was very inviting but still as traditional as it was before. I had thought that the refurbishment would have bought it slightly more upto date than it has.

All in all a nice hotel with friendly staff

  • Stayed: February 2012, travelled with family
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1  Thank SFRLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 March 2012

We booked in to a small hotel down the road from the wordsworth but having found that less than satisfactory desided to look a little further a field.
We managed to book a 'last minute' 2 night stay and over the period of our stay struggled to find anything to complain about!
The room was wonderfully presented as you would expect (albeit with less than the best of views) and we had booked the hotel restaurant for dinner that evening.
The food and patriculary the service at the restaurant were simply exceptional! try the Chocholate dish dessert for a truly heavely experience.
The next morning we walked down to breakfast and were treated to an excellent buffet spread followed by the most delicious cooked breakfast. We returned to our room to find the room had been cleaned and the bed made! Great service all round.
The Gym and Spa are modest but have all the facilities you might want.
If we had any complaint it would be that we were having a rare winter heat wave during our stay and our room did not have a temperature control valve so it was a bit hot.

  • Stayed: February 2012, travelled as a couple
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Thank Ron F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2012

We had an excellent room, very clean and with good views. Very good and attentive service throughout. Main restaurant provides a more formal menu and atmosphere - lots of choice but the menu is static apart from daily specials, so those on a limited diet may run out of options. There is also the bistro which is less formal but still good.

  • Stayed: February 2012, travelled as a couple
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Thank A_Hotel_Visitor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Wordsworth Hotel

Address: Stock Lane | Cumbria, Grasmere LA22 9SW, England
Region: United Kingdom > England > Cumbria > Lake District > Grasmere
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Grasmere
#4 Luxury Hotel in Grasmere
#7 Romantic Hotel in Grasmere
Price Range: $124 - $428 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Wordsworth Hotel 4*
Number of rooms: 38
Official Description (provided by the hotel):
The Wordsworth Hotel and Spa provides an iconic destination nestling amongst the towering mountains of the English Lake District. Individually styled, comfortable bedrooms balance tradition with contemporary design with most offering stunning mountain or village views. The fine dining, air conditioned Signature Restaurant provides an award-winning menu whilst the more informal Dove Bistro showcases superb local ingredients cooked with flair and skill. For guests looking to truly pamper themselves the Lakeland Organic Spa (March 2015) offers guests a wide range of luxurious and natural treatments to ensure a fully relaxing stay. ... more   less 
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Also Known As:
Wordsworth Hotel Grasmere
The Wordsworth Hotel Grasmere, Lake District

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