I tried to book a table for afternoon tea to be told it was not necessary.
When my friend and I went to the Canterbury branch for afternoon tea we were informed they had run out of the cake selections and we had to choose 1 large cake.
45 minutes later our tea arrived.
Another 45 minutes we asked where the afternoon was.
The waitress was not aware if top up drinks were allowed.
A mother and daughter also arrived after being told no need to book were informed they had run out of ingredients for the afternoon tea.
The manager was less than helpful and verged on rude to them.
We heard the whole conversation as the tables were close it couldn’t be helped.
I would describe the experience as slow, cramped and chaotic.
I would not recommend this experience.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.