I would have rated this hotel 1/5 if it wasn't for the great location! Yes the hotel is perfectly situated close to all amenities, but that is literally all that is good about the hotel!
EXTREMELY outdated!! Everything about the hotel was outdated, from the moment you walk into the reception and have to ring a bell for someone to come, to the handwritten receipts, and especially the rooms!!
So firstly, I rang the bell to seek assistance in checking in... to be greeting with a very rude lady! She made no conversation and just put a form and pen in front of me, and i assumed she wanted me to fill it out! I asked and was given a sharp YES. Very rude. I was given the key to room 12, which is the set of stairs behind the desk on the top floor ( I wasn't even asked if i wanted help to my room, with any of my bags or anything!).
When I got the room, I was instantly not impressed as I put the key in the door and had to hit the door with my foot a few times to open it! I was shocked when I got into the room and realised how small it was! You can barely move about in there, and the as for the bathroom... well just awful! The shower is tiny too!! They put a kettle in your room, Great! But the kettle doesn't even fit under the tap to fill it up! Yes that's how small the sink is, not how big the kettle is.
Parking? I wasn't even asked if i had my car, or directed to the parking! I still don't know where the parking is, I'm guessing it was all around the front of the hotel?! I just parked my car on the main road!
If anyone comes here for business I would not recommend it if you need wifi access... awful connection! I couldn't even load up my emails!
So yes, all in all I would not recommend this hotel, and it needs some serious renovation!
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- Also Known As:
- Ardmore House Hotel St. Albans
- Ardmore Hotel Saint Albans