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All reviews rooms are small central location gunwharf quays short stay secure parking train station one night stay bed was very comfortable would stay again couple of nights historic dockyard tea and coffee isle of wight yogurt university ferry hairdryer
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Reviewed 4 weeks ago

Stated here for a night in a stopover to Cornwall. Fab location, approx 10-15 minute walk to Gunwharf Quays. Room was spacious, comfortable and c lean. Did not eat here so can-not comment on the food. Check in staff friendly. Good size car park with hotel, not bad price for a city centre. Car park extra.

  • Stayed: September 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank QueenT76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibisportsmouth, Manager at Ibis Portsmouth Centre, responded to this reviewResponded 3 weeks ago

Dear QueenT76,

Thank you for taking the time to let us know about your stay. I am so pleased to read that you found our location to be convenient for your purposes and that you, on the whole, enjoyed your time with us. We look forward to welcoming you back again soon and exceeding your expectations on that occasion.

Kind regards,

Agatha Kabayo
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

  • Stayed: September 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
ibisportsmouth, Manager at Ibis Portsmouth Centre, responded to this reviewResponded 3 weeks ago

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 4 weeks ago

Nothing really to object about for a one night stay but the room and bathroom are small. Barely enough room for one person for one night. Its good quality budget accommodation but its expensive for what it is. Plus extra £10 for the car park. This wasn't mentioned on the website. I guess the occupancy levels justify the price tag but its no bargain. Bed was good.

  • Stayed: September 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank pjulianharrison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibisportsmouth, Manager at Ibis Portsmouth Centre, responded to this reviewResponded 3 weeks ago

Dear pjulianharrison,

Thank you for taking the time to share your experience. I am glad to read that your found our offering good quality and hope that you will give us the opportunity to exceed all expectations on your next stay. I am sorry that you were unaware of the parking charge in advance of your arrival at the hotel and would be interested to know which site you booked through as all the agencies that list us are aware of the charge. I appreciate your letting us know that the information is missing and assure you that I will work to make sure that this oversight is corrected.

I hope that we will have the opportunity to serve you better in future and look forward to welcoming you back again soon.

Kind regards,

Agatha Kabayo
Assistant General Manager

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Reviewed 4 weeks ago

Although the hotel is in a great location the rooms are horrid too small and very basic. The bathroom was knocked to shower you needed to leave door open and it was impossible to dry in the bathroom. Staff were friendly and helpful but scruffy. The breakfast was very nice.

Stayed: September 2018
Thank Teresa F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibisportsmouth, Manager at Ibis Portsmouth Centre, responded to this reviewResponded 3 weeks ago

Dear Teresa,

Thank you for taking the time to let us know about your stay.

I am sorry to read that you would never stay with us again despite the friendly staff and nice breakfast. Your critique of the room design is appreciated and we will continue to express our commitment to our guests' satisfaction by taking whatever steps are possible towards ensuring their comfort. We hope that you will give us the occasion to welcome you back again soon and invite you, should you wish to do so, to share more of your experience directly at H1461-dm@accor.com.

Kind regards,

Agatha Kabayo
Assistant General Manager

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Reviewed 4 weeks ago

Lovely hotel in walking distance to the dockyard and gunwharf keys. Buffet breakfast was brilliant and definitely value for money. Staff all helpful. Room clean and comfortable despite being small. Located amongst the University of Portsmouth buildings and very close to lots of night life (bars and clubs)

  • Stayed: September 2018, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank BlackRose200
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibisportsmouth, Manager at Ibis Portsmouth Centre, responded to this reviewResponded 3 weeks ago

Dear BlackRose200,

Thank you for taking the time to let us know about your stay. I am delighted to know that yours was a positive experience and hope that you will give us the chance to welcome you back again soon. We look forward to being able to serve you again in future.

Kind regards,

Agatha Kabayo
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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