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4,502
2,493
1,262
573
265
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All reviews sea view lovely hotel birthday treat public areas one night stay enjoyable stay sea front car parking breakfast was excellent lovely room a lovely stay concierge gb1 doorman scaffolding grandeur staircase
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Reviewed 13 December 2017 via mobile

Our birthday/anniversary stay didn’t disappoint. Great staff, super clean and comfortable rooms, food quality superb. Loved all the special touches. Thanks for a memorable stay. Booked for my daughter’s birthday end of Jan. Can’t wait for renovations to be completed.

Stayed: December 2017, travelled as a couple
Thank Victoria K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 December 2017

The hotel was being refurbished so was covered in scaffolding and plastic at the front! That didn't spoil our stay though - a hotel that lives up to its name, especially the stairs which were indeed grand! Looking down from the top to view the Christmas tree was lovely! Staff were very friendly and helpful - I would definitely stay for longer next time

  • Stayed: December 2017, travelled with family
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Review collected in partnership with this hotel
Thank kentdwellers2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 December 2017

Stay was enjoyable but needs improvement,shame about first impression of scaffolding at front of hotel,front doors should have been kept cleaner. Car service was perfect but costly,receptionist could have been dressed smart for first impression.

  • Stayed: December 2017, travelled as a couple
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Review collected in partnership with this hotel
Thank Coffers2005x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 December 2017

Great concierge service, nice staff on reception and room service, nice room and comfortable bed but room was too cold and the shower was inadequate. Toilet was also not in good working order and the TV remote was dirty. The bar was lovely and the breakfast was nice except for the tea which was shockingly bad.

  • Stayed: December 2017, travelled with family
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Review collected in partnership with this hotel
Thank 239gillf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 December 2017

Great customer service, but a little underwhelming hotel despite the name.
Loud noise coming from a function room kept me awake till the early hours, the bed was however very comfortable.
Pleasant rooms and a great breakfast.

  • Stayed: December 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Review collected in partnership with this hotel
Thank W712PVstephens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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