Arrived to a freezing house on a cold night in February. No heating. Spent a miserable first night . Catherine, the owner was unconcerned and communicated with me the next morning by text. We were a party of 6 and the photographs do not illustrate how tiny the house is. I could not get my suitcase into the bedroom and instead kept it in the kitchen for the duration of the stay. On returning home, I contacted Catherine asking for some sort of refund for our first night but as yet, she has not replied.