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“Cracking hotel run by a cracking team!”

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Best Western Plus The Connaught Hotel
Ranked #2 of 66 Hotels in Bournemouth
Certificate of Excellence
Bournemouth
Level Contributor
5 reviews
4 hotel reviews
“Cracking hotel run by a cracking team!”
Reviewed 27 May 2012

Attended a function here and what a night! The welcome by the waitressing team and GM was great - nice personal touch with champagne.. Closely followed by fun and frolics by all and food of the highest order. Well done chefs!! The whole place is looked after and the team really care.. Thanks for a great time I really can't recommend your hotel and wonderful team strongly enough.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fairandjust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David1007, Owner at Best Western Plus The Connaught Hotel, responded to this review, 28 May 2012
A "cracking" review Fairandjust, thank you very much - you obviously had a great time!! I look forward to seeing you again soon.

Best wishes

David F Miller
Managing Director
Report response as inappropriate
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2,773 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (727)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
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English first
Petersfield, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
Reviewed 25 May 2012

We booked the Connaught Hotel a few months back as a venue for our celibration.
We always stay with Best Western as you always get very good value for money. The rooms are always spotless and of a good quallity in fixtures and fittings. No nasty cracks in the walls or china in the ensuite. Nice tidy furniture and cumfortable bed. The staff are always ready to help as soon as you ask and any problems are sorted straight away. The food is of a very high standard and equal to the recent cruise ships we have used. We like hotels that are well situated but not noisy as we like to relax. The added bonus of a pool and spa made this hotel a great choice and would be very happy to recomend it to our friends.

Room Tip: Medium hieght rooms from the ground are good and onthe back of the hotel are great.
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  • Stayed May 2012, travelled as a couple
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Helpful?
Thank Nicholas W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David1007, Owner at Best Western Plus The Connaught Hotel, responded to this review, 28 May 2012
Good to see you Nicholas W and delighted to read your anniversary was a great success and that you enjoyed your stay with us - until the next time!!

Best wishes and thank you.

David F Miller
Managing Director
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Colchester, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 May 2012

You are welcomed into the hotel by a friendly reception team. The rooms are well appointed and the barman was jovial. The breakfast was a very pleasant surprise - excellent ingredients and served by a human being.

  • Stayed May 2012, travelled on business
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Helpful?
1 Thank stobirski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David1007, Owner at Best Western Plus The Connaught Hotel, responded to this review, 28 May 2012
Thank you for your very friendly review Stobirski and I see you are already booked for a return visit. We look forward to seeing you again.

Best wishes

Dvaid F Miller
Managing Director
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Wimborne, United Kingdom
2 reviews
Reviewed 21 May 2012

If you are considering the Connaught for a wedding - just do it - you won't have a thing to worry about (if you're like me, you still will, but the staff there will put your minds at rest and give you an excellent service).
We booked the Connaught Hotel for our daughter's wedding reception. The wedding itself was in our little village church, but we needed a hotel that could accommodate the 80 guests as they would all be travelling from all over the UK, America and the Caribbean.
From our first meeting with Paul Plumley (the General Manager) in August 2011 until the wedding day on 19 May 2012, the service from Paul, Simon (the wedding co-ordinator), Kevin (our personal manager on the day) and all the rest of the staff was excellent. They were all extreemly polite, courteous and willing to give us the best service. I'm a perfectionist, but did not find any fault with the day. The champagne reception was good with plenty of food, the wedding breakfast was very tasty, the buffet was lovely (but because there had been so much food earlier in the day, there was lots left over) and the service all day was excellent. I would like to thank the chef too for catering for the special dietary requirements (we had two Celiacs - including the bride).
The accommodation was excellent too with all nearly all the guests staying for the weekend and having the separate room for the breakfast the morning after worked very well. The complimentary suite the bride and groom had was lovely.
We had the platinum service for the wedding breakfast, which included an MC (Stuart) who was very witty and kept us all in check to make sure we did the speeches and toast on time. We had the silver option for the evening buffet. Even though we had chosen these packages, the cost was very reasonable. We also covered the bar tab and that was very reasonable too.
I hope you enjoy your day as much as we all enjoyed ours!

  • Stayed May 2012, travelled with friends
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Helpful?
Thank Susan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David1007, Owner at Best Western Plus The Connaught Hotel, responded to this review, 28 May 2012
Dear Susan H

Thank you very much for this excellent review; we were all so pleased that everything went according to plan and the happy couple had such a wonderful day - even the weather came up trumps for them!!

Best wishes

David F Miller
Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northampton
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 21 May 2012

Was immediately surprised to learn that this was a 3 star hotel. The location, facilities and staff service was of a much higher level. The restaurant delivered a 5 star dinner with the very best of service. Can only find good words for this particular hotel, many thanks to all the staff for making my father-in law and families weekend a time to remember.

Room Tip: Top floor all renovated, and with balcony.
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  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NorthamptonWally
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David1007, Owner at Best Western Plus The Connaught Hotel, responded to this review, 21 May 2012
Dear NorthamptonWally

Thank you very much for your superb review which is very much appreciated by one and all - but especially by Nicki, the Maitre d' and his team in the restaurant and of course our Head Chef, David. Delighted that you and your family had such a wonderful time and we look forward to welcoming you back.

Best wishes

David F Miller
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus The Connaught Hotel

Property: Best Western Plus The Connaught Hotel
Address: West Hill Road | West Cliff, Bournemouth BH2 5PH, England (Formerly BEST WESTERN PLUS The Connaught Hotel)
Region: United Kingdom > England > Dorset > Bournemouth
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Bournemouth
#1 Spa Hotel in Bournemouth
#1 Romantic Hotel in Bournemouth
#2 On the Beach Hotel in Bournemouth
#2 Family Hotel in Bournemouth
#2 Luxury Hotel in Bournemouth
Price range (per night): $154 - $304
Hotel Class:4 star — Best Western Plus The Connaught Hotel 4*
Number of rooms: 54
Official Description (provided by the hotel):
This AA 4 star BEST WESTERN PLUS The Connaught Hotel is Trip Advisor's No 1 Bournemouth Hotel with a magnificent spa, an award-winning double rosette restaurant and 54 beautifully decorated en-suite bedrooms, including 3 junior suites, 6 executive rooms, superior, standard and single rooms, some with their own private balcony or terrace. The hotel is centrally located on the West Cliff and is less than 500m to the town centre, with all its bars, clubs and restaurants, the BIC, Pavilion Theatre, pier and beaches. Free WiFi, Free Parking and Free Membership of the Spa and Leisure Club await you. The Bluewater Spa offers 2 gymnasiums, an 18m swimming pool and spa pool, a luxurious, fully tiled eucalyptus steam room, a superb sauna and a beauty and 3 massage therapy suites, to include a double. After a relaxing day in the Spa enjoy a fine dinner and top class wine in our award-winning, double rosette restaurant, Blakes, where Nick Rutigliano, the Maitre d', and his team will serve you with superb food, freshly prepared by Ben Nicol, the Head Chef. The hotel was again awarded the highly coveted Silver Shield in 2013 by Green Tourism for Business for its contribution to the environment and local community. Trip Advisor has once again awarded the 2014 Certificate of Excellence to the Hotel, the Spa and to Blakes Restaurant. ... more   less 
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Also Known As:
Best Western Bournemouth
Bournemouth Best Western

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