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“What a dump!” 1 of 5 bubbles
Review of Hotel Richmond

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Hotel Richmond
Ranked #67 of 89 Hotels in Torquay
Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“What a dump!”
1 of 5 bubbles Reviewed 3 October 2011

Before we even finished checking in we were told we had to be out at 10 AM. Filthy carpets, the bed was at least 25 years old, sagging, springs poking through, sheets didn't fit the mattress, 2 pkgs of instant coffee, no shampoo in the bath. Smelled stale, the breakfast was terriable, couldn't eat it.

Room Tip: Ask to see your room before you pay, make sure it's what you expect. If the hotel has a problem...
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  • Stayed September 2011, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank carleen289
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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314 reviews from our community

Traveller rating
    75
    90
    63
    44
    42
See reviews for
57
122
27
15
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (123)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Southampton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 2 October 2011

after reading some of the reviews of this hotel, we stayed here in the week 26. 9. 2011 we fo und the reception,manageress to be excellent, and in a very friendly manner. some of the decor needs to be looked at,but we had one poor meal which was sorted immediately, we found bar staff, and restaurant staff, very cheerful and looked after us. we would stay again, again.----

Room Tip: ask for room with a sea view and a balcony
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  • Stayed September 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank kinggeorge5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bournemouth, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 bubbles Reviewed 26 September 2011

The Manageress at this hotel is a nightmare! She is rude and has little to no interpersonal skills! On our visit we were accused of paying for less guests than were in our party! After a long argument she told us that they counted us when we were asleep in our rooms! Needless to say she eventually found that she had counted a room that had nothing to do with our party! This was made even worse by the fact they had given away one of our rooms even after we had paid in full, in advance (as per is the norm here). The breakfast was tiny and was all cooked a good few hours before we ate it, all in all it was truly rancid! The walls are paper thin and I could hear a phonecall from 2 rooms down clear as day! Also with the lift door slamming every 5 Minuets throughout the night, it made it nearly impossible to sleep. Every room in our party also had issues with their shower, where you either had a shower that scaled you every 2 minuets or you had one with almost no water pressure what so ever! To be fair, the night-porter was refreshingly helpful! Needless to say, we will not be staying here again!

Room Tip: Choose another Hotel!
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  • Stayed September 2011, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank CrashDel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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South Shields, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 bubbles Reviewed 15 September 2011

I stayed recently at this hotel and was so annoyed I had to write a review to advise others not to stay here. The hotel is shabby, the manageress is rude, the food was terrible and the rooms dated. On one occassion I left my car keys behind the counter and when I returned someone had moved my car without my permission! One night we were at the bar when it rained heavily and the barman had to get buckets to catch the rain water comming through the roof! The breakfast was terrible stale cereals, burnt toast and unedible full english. The heating was on full bore and they had no fans, trying to sleep on a wafer thin matress was difficult and the temperature unpleasant. All in all a shocker of a hotel, Do yourself a favour and avoid this shambolic establishment!!!

Room Tip: dont book here
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  • Stayed September 2011, travelled with friends
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank iceymalone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
swindon
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed 31 August 2011

very nice hotel,decor probably needs updating in some places but manager and staff were so helpful.Bank Holiday weekend when everything went wrong for them but they still carried on smiling for the customers. Clean tidy, good food good location defo go back again.

Room Tip: ask for sea view
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  • Stayed August 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank swindon2705
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Richmond

Property: Hotel Richmond
Address: 27 Croft Road, Torquay TQ2 5UD, England
Region: United Kingdom > England > Devon > English Riviera > Torquay
Amenities:
Free Parking Restaurant
Hotel Style:
Ranked #67 of 89 Hotels in Torquay
Price range (per night): $42 - $132
Hotel Class:2 star — Hotel Richmond 2*
Number of rooms: 48
Reservation Options:
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Also Known As:
Richmond Hotel Torquay

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