The chalet -Woodland Retreat- was very good. It was well kitted out and very clean, Chris the owner certainly looks after the chalet really well
Regular buses into St Ives etc. from the holiday village, check the facilities on the site before buying a pass to use them, the changing rooms in the swimming pool are not very good.
We had to buy the pass - (£12 each) before we could view the facilities, because the chalet is privately owned. Several days into the holiday I asked for a refund as we had not used the facilities, but was refused. We were given several reasons as to why we could not be refunded.
The manager told me it was normal procedure to sell guests passes before they could view the facilities, and refunds would not be given if they did not use them?
There is no system in place to show the passes are being used.
Staying in Woodland retreat cottage was an amazing experience. The cottage itself is cosy and warm. Environment is very peaceful and right next to a wonderful walking path.
St Ives and Hayle are very close. Our particular favourite was Paradise park, literally a few minutes away by car.
Chris the owner was very helpful.
We had a fabulous stay. Chris couldn't have been a more helpful and accommodating host. The lodge is so comfortable and cosy with everything you need. We didn't use the entertainment or bar on site but we made good use of the pool. Children loved it and contrary to some reviews it was pleasantly warm! A great base to explore and so convenient for St Ives. Would love to stay again.
This was a lovely find Chris the owner was really helpful and nothing was to much trouble and he great with the kids the place was lovely and warm and has a really nice sea side theme, it and has recently had a lot of work done on it and all done to a high standard and very tastefully.
The property was spotlessly clean with very comfortable beds and the location is great for popping into ST Ives or Hayle .
Would certainly recommend and cant wait to go back next year
|How easy was it to book the property?||How helpful were the directions to the property?|
|How easy was key pickup/access to the property?||Overall condition of the property|
|Bedding & mattresses||Kitchen & utensils|
|Bathroom cleanliness||Other facilities & amenities|
|Friends getaway||Older travelers|
|Families with young children|
Excellent property. Within 10 minutes of beaches at St Ives and Hayle. Owner very helpful and accommodating. Would highly recommend.