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“Perfect base for a family”
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Lodge Front
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Excellent
21 reviews
Lodge Front
Lounge
Lounge
Kitchen
Kitchen
Kitchen
Main Bedroom
Main Bedroom
En-suite to main bedroom
2nd Bedroom
3rd Bedroom
Bathroom
Talland Bay
Polperro
Polperro Harbour
Lansallos Bay
Lantic Bay
Looe Beach
Looe Harbour
Looe Island
Coastal Path
Du Maurier House Bodinnick
Fowey
Whitsand Bay
Eden Project
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Overview
Cabin -
3 Bedrooms, 2 Bathrooms, Sleeps 6
Polperro, Cornwall, England

Reviews from our community

Excellent - based on 21 reviews
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Reviews from our community

Date | Rating
  • English first
  • German first
  • Any
English first
English first
German first
Any
English first
Mancheste...
Manchester, United Kingdom
Level 3 Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Don't go”
Reviewed 8 June 2015 for a stay in May 2015
4
people found this review helpful

The lodge was privately rented through the owner and therefore when things went wrong we had no comeback; this has been the main lesson learnt from this disaster. When we went to bed on the first night, it became clear that there was an overpowering smell of urine in the main bedroom. It became worse in the night to the extent that the room was not habitable. The smell seemed to be ingrained in the fabric of the room, either in the mattress or in the floor. When the landlady came the next morning to replace a broken kettle (which hadn't been checked prior to our arrival), she admitted that there had been a problem with the drains. My partner was transferred over the phone to explain the problem to her husband, who ranted and yelled at him when we asked for a refund for the remainder of the holiday. He refused us a refund and we are now out of pocket. Don't go to this property because the cause of the stench will not be fixed overnight; the owner was in denial that there was a problem and it seems that he is in breach of his agreement as all bookings are supposed to be made through the lodge park management company. If we had gone through the company, they would have arranged alternative accommodation, my partner would not have been verbally abused and we would have enjoyed a stress free holiday.

Overall condition of the property Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities Service
Travelling group: Friends
Your age range 35-49
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
12 Jun 2015
Unfortunately this review is the result of a dispute where the guests made numerous false complaints and accusations. As a result of these complaints we had the lodge immediately independently inspected. The result of that inspection was that all of the complaints were false with the lodge rated 5* and in perfect condition with no smells whatsoever. The key holder was threatened that if she didn't give an immediate refund that terrible reviews would be left on Trip Advisor and Holiday Lettings to ruin our reputation - as can be seen, this they are attempting to do. A full record of the false complaints and subsequent 5* inspection is available. This is the first negative review we have ever had and we would advise any potential guests to read all other reviews and guest comments further down in this advert. The guest further compound their false complaints with another falsehood when stating 'the owner... is in breach of his agreement as all bookings are supposed to be made through the lodge park management company... '. This is yet another total falsehood and an attempt to besmirch not only the lodge but also the honesty and integrity of the owner.
We are still at a loss as to why these potential guests have behaved like this, but guess that this happens occasionally and is one of the hazards in letting out holiday accommodation. In the meantime, as a result of this factually incorrect review and falsely accusing the owner of acting illegally by being in breach of his agreement in taking direct bookings, we have been left with no alternative but to place these and details of the false complaints and subsequent independent 5* inspection in the hands of our solicitors.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
GiovanniP...
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Perfect base for a family”
Reviewed 31 May 2015 for a stay in May 2015
1
person found this review helpful

An excellent lodge situated in a great location. A lovely cream tea welcome from the owner made the 6 hour drive worthwhile. Would definitely return!

Value Rooms
Location Cleanliness
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wellsrich...
Portsmouth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Lovely lodge in a peaceful setting.”
Reviewed 2 November 2014 for a stay in October 2014
1
person found this review helpful

We had a lovely warm welcome from Sandra the owner, complete with cream tea and bottle of wine. The lodge is warm (really, really warm!) and has everything you need for a relaxing holiday. It is set in a beautiful part of Cornwall with easy access to the South West coast path and the beautiful villages of Looe and Polperro.
We enjoyed our stay so much that we have re-booked immediately for Easter 2015.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Homely and well equipped
Liked least: Settees starting to look a little tired.
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John E
Ashford, United Kingdom
Level 1 Contributor
3 reviews
“The other reviews are accurate !”
Reviewed 17 August 2014 for a stay in July 2014

We stayed as an extended family, 6 in all, 5 adults and a 5 year old. We found the cabin comfortable, greatly helped by the two bathrooms.
The location is very pleasant, close to the Manor facilities, shop, etc. and car parking is easy, although it is a short walk up to the cabin, nicely placed at the end of the row, so pleasantly 'private'.
The swimming pool in the manor is a nice one, with full lifeguards etc, worth a visit.
The cabin is very well equipped, with everything you are likely to need, clean and comfortable with a nice veranda for that evening glass of plonk.
We loved the nice welcome and the cream tea and found John a pleasure to deal with during the booking process. Thank you.
P.s. Do make the cliff walk to Polperro.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Two bathrooms !
Liked least: Slightly awkward access from car park.
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LawlorBie...
Bierton Bucks
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Excellent accommodation”
Reviewed 3 August 2014 for a stay in May 2014
1
person found this review helpful

Beautifully appointed and very comfortable . Nice verandah to sit on outside with garden at the rear......nice for kids.
Owner left home made scones,jam,cream and a bottle of wine as a welcome gift. Really appreciated,especially after a long journey.
There were books,games and videos ,nothing seems to be left to chance!!!
Could thoroughly recommend this accommodation .

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The position to Polperro and just about everything
Liked least: Being picky,but pillows could be better.
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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