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Reviews (2,057)
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Reviewed 5 April 2018

Lovely holiday park within easy access of Newquay and a short distance from asda and mcdonalds.
Really well maintained park and vans and luckily we were able to park right outside our van which made things much easier.
Great ameneties for children and the indoor swimming pool was fab with flumes and slides. (There is a charge for this)
There is also an indoor soft play area for under 5's which was great for those rainy days and also two takeaway restaurants on site which were usefull, althout i thought slighly pricey.
Great on site shop too which you could get most essentials from, althout again pricey so use asda.
The evening entertainment was great, theres something on every night and something for all the family. Would definetely stay again.

  • Stayed: June 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank Jetsetter_48924
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hendraservices, Guest Relations Manager at Hendra Holiday Park, responded to this reviewResponded 6 April 2018

Dear Guest,

Thank you for this nice review. It is great to hear that you had a good time with us at Hendra. We are pleased that you found the Park to be well-maintained and enjoyed the pool and entertainment. We look forward to welcoming you to Hendra again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2018

We stayed in a static caravan for the first week of Easter, the boiler wasn't working when we got there, but a quick call and it was fixed and working within 15 minutes of finding the problem.

My daughter (8) loved the evening entertainment and we went every night, one point I'd make is Henry Hippo talks alot about giving out prizes - but on the majority of nights no prizes are given out till he's gone! Still the relationship he has with Sasha is great and had me and the kids in stitches. The pantomine was well done and loved by the kids - I liked the England game on the big screen TV's at the same time.

No problem with paying for the pool - and I'd recommend that you do buy the discount bundle they tell you about in the booking confirmation letter, it's discounted to £3pp for people staying on site anyway. Showers were a bit cold but it's probably ok when it's a bit warmer.

My other slight negative is the quality of the food in the onsite restraunts. It's clearly been reheated, and the choices for the kids is really limited. I would have liked to have seen mashed potato, carrot sticks etc available. This meant we had to go off site to eat and rush back for the evening entertainment for the kids.

Overall would definately recommend - it's a welcome change from the Haven's of the world - and I can see us being back in the future.

Thanks for a lovely week!

Stayed: March 2018, travelled with family
Thank Steve M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hendraservices, Guest Relations Manager at Hendra Holiday Park, responded to this reviewResponded 6 April 2018

Dear Guest,

Thank you for taking the time to write this lovely review about Hendra. We are delighted to hear that you enjoyed your stay with us; we are pleased that the boiler was fixed soon, especially since it hasn't been as spring-like as we would hope! We will pass on your useful feedback and hope to see you all again soon.

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Reviewed 2 April 2018 via mobile

The park is clean and very well presented, the caravan was outstanding in cleanliness. The staff were very friendly. The reason for 4 stars rather than 5 is because the venue is too small for the site & we couldn't get in even at 6pm it was too full and I hadn't realised we had to pay for the pool on top of activity passes.

Stayed: April 2018, travelled with family
1  Thank angie m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hendraservices, Guest Relations Manager at Hendra Holiday Park, responded to this reviewResponded 3 April 2018

Dear Guest,

Thank you for your lovely review. It makes us happy to read that you liked the caravan, and staff. We will pass on your feedback regarding The Venue.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2018 via mobile

Booked for Easter weekend. Chose site as wi-fi across site listed. Chose platinum caravan for a big of luxury. Wi-fi non existent all weekend. Strong signal, but unable to connect. Luxury caravan had most uncomfortable seating ever and fairly basic facilities. Doors on twin rooms would not shut. Lounge could do with more cushions, footstools and coffee table. Twin rooms need nightlight or table lamps. Site was clean and tidy, staff helpful. Caravan clean, but already a few issues with trims n doors etc. No ironing board or iron which you usually get in platinum at other sites. Very peaceful site given fully booked and busy plenty of room between units.

Stayed: April 2018, travelled with family
1  Thank UrbanGuru1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hendraservices, Guest Relations Manager at Hendra Holiday Park, responded to this reviewResponded 3 April 2018

Dear Guest,

Thank you for your feedback - we will pass it on. We hope you spoke to Camping Connect to resolve the Wi-Fi issue. We could also have resolved the maintenance issues. We are pleased that you liked the staff and site and hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2018

We stayed in a static caravan that was well equipped and comfortable with all the mod cons like being at home - entertainment was great for all the family, the Oasis pool was fantastic the grandkids loved it. Staff are always friendly and helpful, we have been here many times before and love it so much we will keep coming back.

Room Tip: Great holiday park for all ages, whether you want camping/touring or a stastic caravan/lodge or hendra pod
  • Stayed: March 2018, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Sharon R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hendraservices, Guest Relations Manager at Hendra Holiday Park, responded to this reviewResponded 3 April 2018

Dear Guest,

Thank you for giving Hendra five stars. We are so pleased that you liked the caravan, pool and staff. We are delighted that you like Hendra and appreciate you coming back.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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