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Review of Rose Cottage

Rose Cottage
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Rose Cottage
Rose Cottage Rose Cottage, Lounge
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Very good
15 reviews
Rose Cottage
Rose Cottage
Rose Cottage, Lounge
Rose Cottage, Lounge
Rose Cottage, Formal dining room
Rose Cottage, Kitchen diner
Rose Cottage, Kitchen diner
Rose Cottage, Double room, en-suite
Rose Cottage, Double room, ground floor
Rose Cottage, Twin room
Rose Cottage, Double room
Rose Cottage, Twin room
Rose Cottage, Double room
Rose Cottage, Garden
Rose Cottage, Twin room
Rose Cottage, Family bathroom
Rose Cottage, en-suite
Rose Cottage, Garden
Swimming Pool at Milton Brook Estate
Poolside changing rooms
Games room at Milton Brook Estate
Fishery at Milton Brook Estate
Cottage in Milton Brook Estate
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Overview
Cottage -
6 Bedrooms, 3 Bathrooms, Sleeps 12
Chester, Cheshire, England

Reviews from our community

Very good - based on 15 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
mamgymrae...
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Ideal location for Chester zoo, good for large family”
Reviewed 30 August 2015 for a stay in August 2015

We have just returned home from our stay at rose cottage for my father in law's60th surprise birthday party. The house was big enough to accommodate all of us comfortably, (we were a party of 8 adult, 5 young children and a newborn!) Upon arrival we were greeted by the owner, who was friendly and I was shown around. We would have stayed an extra night but the owners were wanting to work on the house.
If I was to stay again I would book direct as there was a mix up with the date which is a same as we were looking forward to stay the whole weekend.

Good points
There was enough parking space for all 4 cars in the driveway.
Bed linen was provided with extra cushions.
Every kitchen utensils that you could think of was there, + some extra sets
2 fridges and a downstairs bathroom
BBQ
Some garden toys for the kids
Pool

The not so good points
Utensils were not very clean
House was quite dated and could do with a spring clean and a lick of paint
No soap for hand washing,no dishwasher tablets and very little toilet roll.
Had to be out by 10 am.
Garden furniture were very wobbly.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location, complimentary pool
Liked least: Cleanliness
Travelling group: Extended Family
Your age range 25-34
Would you recommend this hotel to a friend?   Yes.
Recommended for:
People with disabilities Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nicola m
Manchester, United Kingdom
Level 6 Contributor
109 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“Such a shame that my complaint was not acknowledged and the place needs a good overhaul”
Reviewed 12 June 2015 for a stay in April 2015
4
people found this review helpful

We stayed here as a family to celebrate Easter and the size was great accommodated us all . Lovely large rooms and great kitchen with a large dining table excellent. I think there should have been a bar of soap in all the sinks as soap is cheap enough really and I had not bought any with me. I would have bought hand wash if I had known. No pan scrubs in the kitchen which was a pain as well. The smoke alarm upstairs was hanging off the ceiling and none of the smoke alarms worked !As my daughter was cooking some vege sausages and it was quite smoky and no smoke alarms went off! The actual Fire instructions were quite sparse just a small note on the front door. The recycling instructions were a bit confusing as there were no real bins to put anything in and the list on the wall differed to the instructions in the folder for Rose Cottage. The pool was slimy and full of algae and as it is advertised as a heated pool it was freezing! I did text the owner about it to have the thermostat turned up but no reply!! The shower upstairs advertised as a rain shower was not very powerful at all so everyone was scrambling to use the one downstairs! All the windows are blown so looking out at the view was impossible and such a shame that this has not been rectified! No toilet cleaner in the loos either which to me is imperative and I had not bought anything because I assumed cleaners would be there. As there was also no antibacterial cleaners for the tables and work surfaces either. The black bin bags were very minimal and we ran out but luckily we had bought some of our own. There was not enough bins outside. The en suite upstairs was leaking into the dining room as well. This was quite worrying and only noticed the last day.Wifi very poor and only useable if you sat in a certain place in the kitchen then very iffy... The bbq area was disgusting! We were going to do a bbq and had asked if there was one available and were told no but in fact it would have taken ages to clean this up anyway.I noticed there was no vacuum cleaner either which was bad as I had to use the brush and then I couldn't find a small brush and shovel until the last day which were strangely under the sink .There were not enough kitchen dishcloths and luckily I had brought my own again.and we ran out of washing up liquid which we were informed would be supplied! So we had not bought any with us.As for the pool table we find it really bad that we were charged 50 p for each game and it is advertised as the facilities are free! The teapot needs a good de scale as I tried to brew up in the pot and the tea tasted really vile.Just a health warning about the inside! Also it might be an idea to send the info pack before people arrive as some items in the info would have been helpful for us. Apart from this we did have a good time and will use again if it could guarantee the pool will be warmer! ! Such a shame that the supplies are so sparse . Take everything with you don't rely on anything being there !!! We also had a problem with the cooker as no information supplied .I would say it all needs a good overhaul and the pool sorting so the water is heated not just the pool room

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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