Recent stay at this hotel Room 4. Beds and pillows very firm. Bathroom door could not be shut from outside, extractor fan did not work so smells pervaded bedroom. Windows could not be opened as sealed with paint. Side window covered by creeper. 1 pane of glass broken. Hole in quilt cover. Large step in and out of shower with no grab rail.
Room 3. Bed and pillow very firm. Bathroom smelt musty, door could only be wedged shut. Bed against wall of room 4 bathroom, so noise of toilet and sink emptying noisy.
On our arriaval we ordered a drink from the bar at about 9.15 we were told the bar would be closed at 22.00. We were shocked at 21.50 to be turned out of the adjacent lounge area, with our drinks, which was also to be locked up. Not very hospitable.
On complaining at reception next morning we were met with indifference. We booked out as we were not prepared to stay a second night. The dispute regarding payment is ongoing as we have been charged for 2 nights.
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- Also Known As:
- Chester Court Hotel Chester
- Court Hotel Chester