We had an overnight stay at the Chester Grosvenor en route from Liverpool airport to Staffordshire. In every way, the Chester Grosvenor was exceptional. The location in beautiful Chester cannot be beaten, out of the front door and you are in to history. All members of staff we dealt with were professional and obliging. We booked a Suite and the room had everything you could wish for - towels that were like blankets, delightful Elemis toiletries, the most comfortable bed imaginable and all the extra little touches. The public rooms were elegant without being over the top and we had a delightful 24 hours in Chester. The Continental breakfast that some people have moaned about was first class. Service was a little haphazard but the quality of everything was outstanding and you could eat as much or little as required. The porridge was delicious as was the fresh fruit complete with freshly squeezed orange juice. We left breakfast well sustained and didn't miss a cooked option for one moment. One previous reviewer has mentioned about the £5 charge for the milk in the fridge but this is inaccurate. The milk is complimentary with the tea or coffee. What the £5 charge is for is the dinky bottle with the Grosvenor Hotel logo. I am sure that many guests cherished these 'souvenirs' and left with them, hence the charge for the actual bottle itself should you wish to purchase one, not the milk - just leave the empty bottle in the room!
All in all, I could barely fault the Chester Grosvenor and were we to return to the city I wouldn't dream of looking anywhere else to stay. First class!!
- Official Description (provided by the hotel):
- Located in the heart of beautiful Chester, the Grade II listed building, with its black and white timbered façade belies the modern elegance of the interior. The hotel offers both relaxed Parisian style dining and an exquisite Michelin star experience along with luxurious bedrooms and a heavenly spa. ... more less
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- Also Known As:
- The Chester Grosvenor Hotel Chester
- The Hotel Chester