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“birthday treat ruined and no refund”
Review of Bristol Hippodrome

Bristol Hippodrome
Ranked #52 of 235 things to do in Bristol
Attraction details
Reviewed 6 April 2018 via mobile

i was one of the customers who was unable to attend the penultimate night of the wicked tour as there was a severe weather warning with risk to life. They refused to cancel their performance or even reschedule, thus denying any need flr them to refund their paying customers and fans. I was told to either choose another night, this being saturday ( also with an adverse weather warning )or later the option of seeing it in london where apart from needing to find accommodation and travel costs, i would most likely be in the cheap seats rather than the more expensive seats i had paid out for in Bristol.
Interestingly I had previously tried to get tickets for the saturday but it was fully booked.
i can only assume when they offered me to swap to saturday, they were reselling seats of people who had cancelled without refund and making even more profit! mercenaries!!
I have lost out £130 with no chance of refund.
I was a regular attender at the hippodrome but their lack of care for their customers against this shameful ticket company and theatre tour have left me never wanting to go there again.

The email responses from the tour company and the hippodrome were both patronising and heartless.
very angry .

Thank Ruth h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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71 - 75 of 861 reviews

Reviewed 3 April 2018

... as there are bench seats up at the top. Went to see Wicked which was wonderful and couldn't have been better in any of the London venues. Really helpful staff and a couple of ladies toilets so not too much of a queue.

Thank Liz P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2018

I enjoyed the Reload Relive Replay event yesterday, as did my two sons and their friend. I did not enjoy the appalling rip-off of price of £6.40 for two soft drinks. Outrageous. Make sure you ask before you buy any drink at the Bristol Hippodrome, or better still go to another venue instead.

2  Thank andrzej264
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 March 2018 via mobile

We saw John Bishop it was a brilliant night. Unfortunately the bar there is a rip off!! We ordered 4 x 330ml bottles of Morretti and 2 vodka, lime & sodas and the price of that was an eye watering £33.
I asked for a breakdown of the drinks, the bottles which is half pints was £5 each and the vodka & soda is £6.50 totall ripoff next time we will visit the pub up the road before going to a show!!

2  Thank Alison F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 26 March 2018

As keen theater goers. We have been to the hippodrome many times and always love it. Friendly and helpful staff. Great facilities although as expected the refreshment prices are extortionate!

1  Thank Leah H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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