Had a lovely evening this week having a couple of beers and a meal with my fiancé. My burger arrived without the bacon and cheese I had ordered but, without prompting, someone came over and asked if everything was okay. When I explained, the waiter went upstairs and made sure that I got what I ordered. The staff were lovely, the food was really tasty (and reasonable) the only thing which let the whole experience down was listening to the manager shouting at the waiters and bartenders.
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