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lyricalwave
Nanaimo, Canada

Noisy Party

2.0 of 5 bubblesReviewed 29 June 2021
I'd like to begin by saying we absolutely love Ucluelet and the Pacific Rim Park. In fact, we've stayed at this property in the past and enjoyed it. This time, however, we were very disappointed. The unit we stayed in was dated and not prepared for the extreme heat wave. A fan would have been nice. Management was uncooperative in resolving our complaint over a noisy after hours party in a nearby cottage. No management was onsite after hours and trying to communicate with them was poor. We didn't get any sleep during our second night.
Date of stay: June 2021
Room Tip: Avoid the rooms above the main office.
Trip type: Travelled on business
3.0 of 5 bubblesRooms
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
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    13 - 18 of 310 reviews
    Reviewed 12 April 2021 via mobile

    Great affordable place to stay with all the amenities. Comfortable, close to walking trails, and restaurants. We had our dog with us and they even provided a towel and dog dish for him. Nice place to stay.

    Date of stay: April 2021
    Trip type: Travelled as a couple
    Thank 984dgk
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 29 March 2021

    We had a studio/loft cottage for 3 adults for 3 nights. The queen size bed downstairs was ok for 2 people to sleep in but the beds upstairs were extremely hard (more like bed springs than mattresses.) Our mother in law could not sleep all night and she ended up booking another hotel just for herself. She also mentioned the stairs were so steep she almost fell at night (only one bathroom downstairs.) The studio cottage is advertised to sleep up to 4 people but if you want to be comfortable and have a good nights sleep, I recommend it for just up to 2 people to save the headache and money for booking another room. We noticed some cottages there looked newer So maybe it’s our luck but hey, we paid the price!

    Date of stay: March 2021
    Trip type: Travelled with family
    Thank TravellingKaz2
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 20 March 2021

    Photos on the website make the room look way nicer than it actually is. Prior to check-out, I wanted to make sure I hadn't left anything behind, so looked under the bed and the couch. It was disgusting!! Hair, dust and who knows what else! And this is during COVID!!! They claim that they surpass government standards for COVID cleaning. Really???

    Date of stay: March 2021
      • Sleep Quality
      • Cleanliness
      • Service
    1  Thank 979,899
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 5 March 2021

    Not a good experience. The pictures are much nicer than the real thing! Over priced, way under delivered! Livingroom furniture broken, the floor boards were warped and you felt the cold air under foot. The bathroom fixtures were either broken or missing, bed so soft you both fell into the middle. Neighbors only a mere 2 metres away so you better like their music! All the way around, not a nice place to stay and so glad we didn't pay the high summer prices either. I would never recommend staying here to anyone. Its not what it appears.

    Date of stay: February 2021
    Thank shannonlL7834AU
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 10 January 2021

    I am literally writing this while in one of the cabins. I can't say enough about how wonderful it is and how clean our place was, cleanest rental I've ever stayed in!
    Thanks so much for doing such a great job to accommodate us and all our needs! Already booking our next visit!

    Date of stay: January 2021
    Trip type: Travelled with friends
    Thank erinhF711OV
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reef Point Cottages, Owner at Reef Point Cottages, responded to this reviewResponded 22 January 2021

    Thanks for the great review! We look forward to seeing you on your next trip.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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