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All reviewspool tablecommon roomin townhot tubpriced hotelsuperb hospitalityroom was cleanamazing mountain viewsnice place to staydowntown ferniecompared to other hotelssmall fridgefantastic locationwould stay againregular roomenjoyed our stayski hill
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24 - 29 of 166 reviews
Reviewed 14 August 2017

The Manager was terrific & made us feel like home & family. Lots to do including a pool, pool table, full kitchen. Very clean & they had A/C going in our room so cool comfort quiet place, Would totally stay there again

Room Tip: Great little gem in Fernie, close to every thing, u will love it
  • Stayed: July 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank scheckvg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
powdermountainlodge, Manager at Powder Mountain Lodge, responded to this reviewResponded 18 August 2017

Dear Scheck,
Thanks for staying in our lodge and for your five star review. Glad that you felt "home" with us. Thanks for noting "quiet comfortable place" and "very clean room". We look forward to welcoming you again soon and for years to come. Have a lovely day!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2017

Based on reviews I read, we were expecting a clean, cozy motel, but we were greatly disappointed. The smell that greeted us when we entered our queen suite was dank, musty, and mouldy. While we found the sheets and towels clean, the carpet and tile floors, walls, baseboards, refrigerator top, and air conditioner were not. Things weren't just dirty but were in ill-repair. Our stove had only two burners working, our bathtub drain was nearly clogged, the air conditioner had mould-looking growth on it, and there is what appears to be water damage to the wall; perhaps that is the source of the dank odour. We would have preferred not to use the air conditioner in its state, but the smell of the room was overwhelming if the unit was turned off.

An outlet in the kitchen was overloaded with several items plugged into it, including refrigerator, microwave, and air conditioner.

We did not use the common areas, although we did have to get a coffee cup from the common kitchen when we discovered our unit had just one cup. We could not see to the bottom of the swimming pool, so it appeared the water was in need of treatment.

Given that these are ongoing facilities issues rather than situational issues, we saw no solution in pointing them out to the management/owners. They know the state their facilities are in, and in our opinion, our room (can't speak for the others) should not be rented out.

The reason I'm leaving this review is to let people know of our experience so they are not disappointed, as we were. We had good expectations and felt misinformed by the positive reviews.

Any dealings we had with staff were fine; we had no troubles that way. However, we strongly believe extensive cleaning, maintenance, and renovations are needed in order to make the facilities, at least our queen suite, habitable.

  • Stayed: August 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank ElsieD2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
powdermountainlodge, Manager at Powder Mountain Lodge, responded to this reviewResponded 13 August 2017

First of all, we did not have a guest registered with the name "Elsie" in our system, so we would like this person to show proof of her stay in our lodge before making false slandering remarks. As attested by most other guests, our lodge and rooms are very clean, comfortable and in good state.

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Reviewed 12 August 2017 via mobile

The owner of the property does everything he can to make you feel comfortable. The rooms are clean and there is a full kitchen area for people to use. There is also a bbq out in the pool area if you want to have bbq for your meal.

Stayed: August 2017, travelled with friends
Thank Dwayne L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
powdermountainlodge, Manager at Powder Mountain Lodge, responded to this reviewResponded 13 August 2017

Dear Dwayne,
Thanks for staying with us and for your review. Thanks for noting our "clean rooms". Glad that you enjoyed our facility. Have a wonderful day!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2017 via mobile

This place is really cute. The person at the front desk was very friendly and helpful. It's definitely and older motel and showing its age but it's clean and in a great location. The pool isn't fancy ( and it's cold ;))but it's cute and has a great view. It was affordable and a good value for a few days with the kids. I would stay here again.

Stayed: August 2017, travelled with family
Thank llcoolo22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
powdermountainlodge, Manager at Powder Mountain Lodge, responded to this reviewResponded 13 August 2017

Dear lovely guest,
Thanks for staying with us and for your review. Thanks for noting "good value", "clean" and "great location". Have a lovely day!

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Reviewed 23 July 2017 via mobile

5 stars. Clean, welcoming and in a beautiful setting. Pool, hot tub, pool table, fireplace etc.. are just bonuses. The staff walks around and asks people how they are doing if everything is okay, is always busy working the hotel. Definetely would stay again.

Stayed: July 2017, travelled as a couple
Thank D Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
powdermountainlodge, Manager at Powder Mountain Lodge, responded to this reviewResponded 31 July 2017

Dear guest D Z,
Thanks for taking time to write a review and share your experience with others. Thanks for staying with us. Glad that you found our lodge clean and welcoming. We look forward to welcome you again soon. Have a lovely day!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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