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Best Western Plus Fernie Mountain Lodge
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Reviews (497)
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All reviewsboston pizzabest westernsliquor storewestern hotelstim hortonsbreakfast stafffrittatagreat hotelhot breakfastcanadian tireoutdoor hot tubstandard roomthe hotel is cleanroom was spotlessthe main highwaysmall townincluded breakfast
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Reviewed 17 July 2017

A beautiful hotel in a beautiful city! All the amenities needed! Clean comfortable rooms. Staff were very friendly and accommodating! Breakfast was ok. Not super friendly staff in the breakfast room. Food choices were good! Would recommend the hotel overall!!

  • Stayed: July 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank tinatL2838NK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FernieMountainGM, General Manager at Best Western Plus Fernie Mountain Lodge, responded to this reviewResponded 18 August 2017

Thank you for your five-star review! We are pleased to hear you found your stay to be comfortable and accommodating. In addition to complimentary breakfast, our hotel also offers free wifi and has an outdoor hot tub with stunning views of Fernie. Until next time!
Shelley L’Estrange
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2017 via mobile

On a bike trip started to rain like crazy so we stopped to stay at the best western. What a nice hotel great staff upgraded us with a fireplace we were very wet. They have a Boston Pizza attached which was great free breakfast in the morning . Great unexpected surprise our room also had snow capped mountain views all around great Best Western.

Stayed: June 2017, travelled as a couple
Thank Maria K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FernieMountainGM, General Manager at Best Western Plus Fernie Mountain Lodge, responded to this reviewResponded 18 August 2017

We are pleased to hear that we were able to accommodate you during your bike trip! Fernie is a beautiful location for an unexpected stay. Whenever your next biking adventure leaves you in need of lodging, remember that we offer free wifi, delicious, complimentary breakfast and even an outdoor hot tub. Safe travels!
Shelley L’Estrange
General Manager

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Reviewed 14 July 2017

Went to Calgary Spampede and decided to break up trip after working during day so stayed in fernie. Excellent hotel and very pleasant staff to greet you. Have stayed here before and have been treated well both times

Room Tip: Rooms are large and rooms quiet
  • Stayed: July 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank gread2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FernieMountainGM, General Manager at Best Western Plus Fernie Mountain Lodge, responded to this reviewResponded 18 August 2017

Thank you for your five-star review and compliments to our staff! We are pleased to know that we earned a returning guest. Next time you are in town, be sure to check out the outdoor hot tub, complimentary breakfast and use the free wifi during your stay.
Shelley L’Estrange
General Manager

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Reviewed 11 July 2017

As usual, this Best Western is a safe bet for an all-round accommodation. It is centrally located to all that Fernie has to offer. City shopping / ski hill / hiking / all kinds of biking. I go there for work but I see a full blend of travelers and they are all smiles.

  • Stayed: July 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank William. P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FernieMountainGM, General Manager at Best Western Plus Fernie Mountain Lodge, responded to this reviewResponded 18 August 2017

Our location is truly our best amenity here in Fernie. It is delightful to hear you’ve taken notice of the joy that Fernie and our property can bring to travelers of all kinds! Next time you visit, please be sure to take advantage of our amenities including free wifi and complimentary breakfast. Safe travels!
Shelley L’Estrange
General Manager

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Reviewed 9 July 2017

The staff are great. The views are beautiful. The property has free WiFi, a great workout room and pool/hot tub. There is a Boston Pizza in the same building. Parking is ample and there are ramps for those who have mobility issues. We just really like this place. The breakfast offering is getting better.

  • Stayed: July 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank woodmister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FernieMountainGM, General Manager at Best Western Plus Fernie Mountain Lodge, responded to this reviewResponded 18 August 2017

We are very happy to hear that you enjoyed your stay and that our staff provided exceptional service. You touched on many of the thoughtful amenities that we offer to our guests such as free wifi, complimentary breakfast and wonderful outdoor patio area which keeps our guests returning time and time again. Thank you for taking the time to review our property. See you next time!
Shelley L’Estrange
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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