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“beds weren't the best everything else was great. Right...”

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Days Inns & Suites - Brooks
Ranked #3 of 10 Hotels in Brooks
Reviewed 19 August 2017

beds weren't the best everything else was great. Right next to Tim hortons if that's your thing

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank O9286OCdebbiep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 21 August 2017

Thank you for your review.We look forward to seeing you again.

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23 - 27 of 27 reviews

Reviewed 18 August 2017

  • Stayed: August 2017, travelled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank Carey I
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management response:Responded 21 August 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 23 July 2017

Coming home from a wedding pulled in for the night. Great sleep, clean and comfortable the pillows where also great.

  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank george1232015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 24 July 2017

Thank You so much for your review.We are so glad you had a good night sleep on our brand new beds!

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Reviewed 14 July 2017

We stayed one night in the hotel on our way to Sask. We arrived after dinner so did not have much time here. Check in was quick and we had a room at the back. There was parking immediately behind the room and the parking lot was fairly empty. The hotel is pet friendly and we planned our stay here because of that since we were traveling with our dog.
The room was clean and very comfortable and it was very quiet at night so we had a good sleep.
There is no pool or hot tub at the hotel at this time, although it seems there used to be a pool at one time.
Breakfast was the usual continental type with cereals, breads, yogurt and there was a waffle maker. Juice and coffee were provided.
We were very happy with our stay here. It was the first time we had stayed at this hotel and we would go back again if traveling through Brooks.

  • Stayed: June 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank visitor08Vancouver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 17 July 2017

Thank you for staying with us.

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Reviewed 12 July 2017

Terrible experience. I made a reservation through Booking.com but cancelled within the "free cancellation" window. My credit card was still charged and the hotel marked me as a no-show. It took four phone calls to the property and finally one to my bank to discuss contesting the charge for me to finally get my money back. When I spoke to the general manager on the last phone call she was incredibly rude, unapologetic, and did not care in the slightest that her hotel had stolen $130 from me. According to the hotel they never got the cancellation through Booking.com and I had to forward them my own email from the website to prove that I shouldn't have been charged. Again, not one single apology from the general manager, just immense attitude as if this whole situation were my fault. I'm glad I didn't end up staying here and certainly won't book here again.

Stayed: June 2017, travelled with family
Thank Ashley M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 14 July 2017

We are so sorry for the delay in getting your refund. Sometimes we make mistakes and we are thankful you took the time to review us so we can work on our customer relations.Have a great day.

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Additional Information about Days Inns & Suites - Brooks

Address: 1307 2 St W, Brooks, Alberta T1R 1P7, Canada (Formerly Lakeview Inns & Suites - Brooks)
Region: Canada > Alberta > Brooks
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #3 of 10 Hotels in Brooks
Price Range: $113 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Days Inns & Suites - Brooks 2.5*
Number of rooms: 77
Official Description (provided by the hotel):
Discover Alberta in Brooks Off the Trans-Canada Highway near Medicine Hat College Welcome to our Days Inn & Suites Brooks hotel, where our location off Highway 873 gives you access to Dinosaur Provincial Park and other wilderness preservations. If you’re traveling on business, the JBS Food Canada Incorporation is just up the Trans-Canada Highway. You can also easily reach the Medicine Hat College campus or Brooks Health Centre. Brooks Regional Airport (9X) also provides flights around our southern Alberta region. Brighten Your Day Relax with a private hot tub and balcony Refuel for the day with a free DayBreak breakfast, and get cooking on the outdoor BBQ grill at any time. Get work done in the business centre, work out in the fitness centre. You can even stream your favorite movies or music on free WiFi throughout our hotel. Each of our guest rooms features a private balcony or terrace, hot tub, flat-screen HDTV, coffee and tea maker, mini-refrigerator, microwave, sitting area, ironing facilities, and air-conditioning. Our hotel offers pet-friendly rooms for a nominal fee, laundry services, and free car, truck, and RV parking ... more   less 
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