This appears to be a new property and their room charges reflect this. Rates are definitely higher than other properties in Cranbrook but the newness is probably the reason for the higher rates.
The issues to be aware of are;
They have wine fridges - NOT real fridges in the rooms. Wine fridges do not cool sufficiently and do not have a freezer in them. In this day and age this is insane in a hotel. Especially a hotel that charges a premium. Clearly some out of touch person in Best Western took the cheap route on this. The hotel has a small freezer at the front desk but this is a poor excuse for what should be in each and every room. A REAL FRIDGE with a freezer compartment.
There are no microwaves in the rooms.
There is only one elevator which can make it busy or time consuming at peak usage times and with housekeeping. Again, the same "genius" at Best Western cheaped out on this.
Great staff. Great rooms. Too bad that management let them down with a couple of the small details that would make this a complete excellent hotel. Instead, it leaves a message that we're cheap and we nickle and dime our customers.
The elevator is what it is. I can't be changed and is minor. Do the right thing and change out the fridges, add microwaves or reduce your room rates accordingly.More
- Free Wifi
- Free Parking