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Reviewed 3 October 2018

Staff was kind and sincere. The room was a good size, I like the way the vanity was in a separate area than the toilet , this made for mutli tasking the morning ritual of getting ready for the day ahead. Having a k-cup coffee machine was nice as well, didn't have to rush out to grab the morning coffee.

  • Stayed: September 2018, travelled with family
    • Value
    • Location
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Review collected in partnership with this hotel
Thank Judee P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2018

Too many problems to list including having to get staff to let me into the room every time over 5 days - 3 - 5 times per day. Room was noisy from above. No coffee maker - "come to the office to get coffee"Shower curtain thin - spray went right through, soaking floor. Room not cleaned on the day I did not hang the "Do Not Disturb' sign. Garbage and wet towels taken, nothing else done.Kitchen sink did not drain properly.Bedroom poorly lit. No clock or alarm in bedroom.

  • Stayed: September 2018, travelled solo
    • Value
    • Location
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Review collected in partnership with this hotel
Thank gordong851
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2018 via mobile

There for senior games and made reservation for 3 nights. Towns accommodation full with games so no other options. Old and tired hotel.
1st nite found bathroom w shredded toilet paper both sides of toilet and same behind door (not swept).
Day 2 other than clean towels, beds not made and coffee not replaced. (shredded toilet paper still there). Called desk and busy desk clerk good enough to bring coffee and apologized with maid ill and short staffed. Mentioned t/paper and apologized.
Day 3 toilet paper lives for another day

Old, and shud b knocked down. Look elsewhere (wish I’d taken s few photos)

Stayed: September 2018, travelled with friends
Thank rmwhidden55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2018

My room had a king sized bed and a separate bedroom with a queen sized bed. This would be awesome for families with kids or two couples travelling together who want more privacy. Lots of restaurants are within walking distance.

  • Stayed: September 2018, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Z1957MHwendym
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 September 2018 via mobile

Some of the staff made an effort to make our stay pleasant, BUT unfortunately, the details necessary for basic accommodation were missing. The unit had ugly carpet stains, burnt out light bulbs, and a non functioning coffee maker (although they did fix it on the second try).
Our major concern was the maid service left out door ajar, then went home. We found the entry door open when we arrived. The managers solution was to say sorry.
Cranbrook is a great place with friendly people, but don’t stay here when you visit.

Stayed: September 2018, travelled with family
Thank Bucket_To_Do_List
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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