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“Great Place”

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Comfort Inn Cobourg
Ranked #3 of 6 Hotels in Cobourg
New Hamburg, Ontario, Canada
Level 6 Contributor
188 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 266 helpful votes
“Great Place”
Reviewed 16 August 2011

Check-in: Quick and effecient.
Rooms: We were in room 224 second floor end of hall and location is easy access to 401.
Rooms are fairly spacious with desk, couch and old style t.v. but good selection of channels. There isnt any elevator and would recommend 1st floor room for easier access.
We had one queen size bed firm but comfortable. Bathroom has one sink with tub shower
unit. No noise from hall or other rooms.
Breakfast: Good selection. It consisted of cereal, waffles, muffins, toast, hard boiled eggs and fruit with lots of juice, coffee and tea.There is a flat screen t.v. in the breakfast room.
Front desk was very helpfull and recommended a couple of great places for dinner plus
directions.
Good value for your money.

Room Tip: First floor and odd numbers.
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  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank booking123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
comfortcobourgcares, Manager at Comfort Inn Cobourg, responded to this review, 17 August 2011
Thank you for the kind review. We work hard to ensure that our guests receive a clean room, reasonable rate and comfortable night's rest. We look forward to welcoming you back in the future at the Comfort Inn Cobourg. Upon your next stay, please contact me personally and I would be delighted to take care of your reservations. Again Thank you for the kind review...
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105 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Ottawa, Canada
Level 6 Contributor
591 reviews
149 hotel reviews
common_n_hotel_reviews_1bd8 192 helpful votes
Reviewed 27 June 2011

Room was OK, although check-in took a while, even if we were the only ones in line. No fridge in room. Very small TV in room. Very small and inconvenient breakfast area. And you had to pay to use the Internet computer in the lobby which I feel discriminates against seniors who are less likely to have the tools to access free wireless.

  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank sycha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
comfortcobourgcares, Manager at Comfort Inn Cobourg, responded to this review, 28 June 2011
Thank you for your review of the Comfort Inn Cobourg. I take all guest reviews seriously and respond directly to both good and bad comments about my property. Ownership is aware of the small breakfast room and renovations are being made and planned to make it more user friendly for our guests along with TV's and other items. The fee for our business computer is now being reviewed as a result of your comments. We sincerly aplogize for any inconvience this may have casued you.
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Kitchener
Level 2 Contributor
7 reviews
6 hotel reviews
Reviewed 27 June 2011

Booked on line our stay at the hotel and specifically requested Non Smoking due to health issues and sensitivity. Got my on line form and it showed we were booked into a smoking room with an added special request note to put in non smoking room. When I saw that, I called the hotel directly to ensure we got a non smoking. I was told that we were switched into a non smoking. Arrived and checked in to open the door of the room to a disgusting waft of smoking smell and ash trays in the room. Had to go back to the desk to switch out. The lady at the counter ensured me that the reservation stated nothing to the effect of requesting non smoking upon I expressed to her our print out stated the special request as well as I called directly. She looked at me with disbelief. I had to bring her the computer print out that proved all I stated and then at that point she stated the reservation system does not always send the correct information to them and that they had to handle changes at the location level. Not very impressive.

Room Tip: Ask for a better price or threaten to walk out
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  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank HighlandDanceDad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
comfortcobourgcares, Manager at Comfort Inn Cobourg, responded to this review, 28 June 2011
Thank you for your review of the Comfort Inn Cobourg.
We would like to sincerley apologize for the handling of your reservation during your stay with us on June 26th, 2011. We have taken a look at your reservation that was made on line and at the time of your booking we had no availability for non-smoking left on property. The hotel was very busy. We do our best to meet every request our guest ask. It is also our intention to give all our guests the best service at all times, and we are sincerely sorry for your any inconvience during your stay.
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Travellers are raving about these Cobourg hotels

TORONTO
Level 3 Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 27 June 2011

It's a typical chain hotel but this Comfort Inn is worth it. Though the rooms loom a bit dated, the effort and care that goes into maintaining the building is evident. The front desk staff were welcoming and efficient and made us feel valued. Over all, a very good experience.

  • Stayed June 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tex919
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
comfortcobourgcares, General Manager at Comfort Inn Cobourg, responded to this review, 29 June 2011
Thank you for the kind review. We work hard to ensure that our guests receive a clean room, reasonable rate and comfortable night's rest. We look forward to hosting you in the future at the Comfort Inn Cobourg. Upon your next, please contact me personally and I would be delighted to take care of your reservations. Again Thank you for the kind review...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
2 reviews
Reviewed 23 June 2011

We were there on June 18, 2011 for a wedding and a lot of the wedding guests stayed there as well. The room was clean. We did not stay for breakfast on the Sunday - the breakfast room was very small.

  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank tulips1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
comfortcobourgcares, General Manager at Comfort Inn Cobourg, responded to this review, 23 June 2011
Thank you for your review of the Comfort Inn Cobourg. I take all guest reviews seriously and respond directly to both good and bad comments about my property. Ownership has been aware of the small breakfast room and renovations are in the works to enhance both the breakfast room and lobby. Again Thank you for your comments, and we look forward to welcoming you back to the Comfort Inn Cobourg.
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Additional Information about Comfort Inn Cobourg

Property: Comfort Inn Cobourg
Address: 121 Densmore Rd, Cobourg, Ontario K9A 4J9, Canada
Phone Number:
Region: Canada > Ontario > Cobourg
Amenities:
Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Cobourg
Price range (per night): $116 - $169
Hotel Class:2.5 star — Comfort Inn Cobourg 2.5*
Number of rooms: 62
Official Description (provided by the hotel):
Welcome to the newly renovated Comfort Inn Cobourg. All guest rooms have been renovated and include a refrigerator, microwave, wireless internet, 32 inch flat screen television, coffee maker, hair dryer, iron and board. Ground floor rooms have patio door access. This hotel is 100% smoke free and pet friendly. Enjoy a complimentary breakfast daily ... more   less 
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Also Known As:
Comfort Inn Cobourg Hotel Cobourg
Cobourg Comfort Inn

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