Stayed at this location because they are pet friendly. Arrived around 6 pm. No one manning the reception. Had to use a telephone at the reception to get help. Check in took forever, even thought we had previously booked and paid.
I told the receptionist that we would like a pet friendly room. It seemed to surprise him, even though it was definitely listed as a pet friendly hotel. He said there was no mention that we needed a pet friendly room, but none of the bookable rooms online stated pet friendly or not, so i selected a king size room. This confused him and took quite some time to enter into the system. The receptionist then tried to offer me a room with two queen beds. I said I wanted a king room as reserved, but he tried again to convince me to have two queen beds. I am sure that this was because my husband looks quite young for his age and the receptionist rudely assumed that we weren't husband and wife.
The room itself was clean and in reasonable condition. There was a corridor that lead to our room, but the window for the room also faced this corridor, so the curtains had to be shut all the time so that passers didn't have full view of us in our room. The corridor was fully lit all through the night, which illuminated the room all night long and made it difficult to sleep. The bed was extremely firm and the pillows extremely soft, so both made it very hard to sleep. It was very close to the feeling of sleeping on the floor.
The housekeeping staff were very pleasant, and chatted very nicely for a bit when she saw our dog.
We never eat the free breakfast served at choice hotels - the food quality isn't all that good and since we like to sleep in till a little, it's always over sooner than we would like, so we go somewhere else for breakfast where we don't feel rushed.
All in all, this was budget accommodation, a bit dated with old style bedding, not very comfortable, but easy enough to find and located where we needed to be. Probably won't stay again.
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- Also Known As:
- Pembroke Econo Lodge
- Econo Lodge Pembroke Ontario