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All reviewssausagefront deskwafflesoutdoor poolno elevatornice hotelcontinental breakfastsecond floorbeds were comfortablenice stayonce a yearno issuesup to dateplace to stayhotel is locatedfriendly and helpful stafffamily members
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Reviewed 20 February 2017

I stayed at Best Western for a work trip. I found the morning staff at the desk to be very helpful. The location is convenient, close to the Via Rail, bank, and Walmart. The breakfast is very basic, I would not call it a real breakfast! The town has a flat rate of 10$ on cabs which was pretty great.

Stayed: February 2017
Thank Indu G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amit P, General Manager at Best Western Smiths Falls Hotel, responded to this reviewResponded 26 March 2017

Thank you for your comments. We take every comment constructively to help us improve our guest experience. We will revisit our breakfast to see on things we can improve upon and I hope you come and visit us again to see these changes.

Cheers.

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Reviewed 14 February 2017

We just returned from a 2 night stay in Smiths Falls - again staying at the Best Western. This is a great option when in the town and you don't want to drive back and forth to Ottawa.

Staff has been here for years -- we see the same friendly faces on each visit. Will be back next time.

  • Stayed: February 2017, travelled as a couple
    • Sleep Quality
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Thank Altius10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amit P, General Manager at Best Western Smiths Falls Hotel, responded to this reviewResponded 15 February 2017

Thank you for your generous comments. We take every word positive or negative seriously to improve our level of service. I hope we see you again.

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Reviewed 9 February 2017

15-20 family members stayed for 2 nights at this Best Western while in town to attend a family funeral. The reception was cordial and proficient. The rooms although not luxurious were extremely well kept, bright and suited our every need. The Continental breakfast was fresh and offered a variety of options. Several different cereals, toast, muffins, eggs, sausage, yogurt and ample fresh coffee, tea, milk or juice. Our entire group enjoyed our stay and would definitely stay here again should the need arise.

  • Stayed: February 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Review collected in partnership with Best Western
Thank LionelLouise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amit P, General Manager at Best Western Smiths Falls Hotel, responded to this reviewResponded 15 February 2017

Thank you for your comments. I hope you come and visit us in different circumstances, we will always have a room for you.

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Reviewed 1 January 2017 via mobile

For a small town this was a very nice hotel. Front desk was helpful giving directions and ordering a cab for us. Room was very clean large jacuzzi tub, bed and pillows were comfy. Floor is laminated hard wood felt much cleaner than the grungy old carpet in some place. We had a balcony as well. Outdoor pool and continental breakfast. Would definitely stay here again.

Stayed: January 2017, travelled with friends
Thank jenn d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amit P, General Manager at Best Western Smiths Falls Hotel, responded to this reviewResponded 15 February 2017

Thank you for your comments. I hope you do come and visit us to use the outdoor pool and patio in the summer.

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Reviewed 12 November 2016

not fancy but comfortable place to stay. As it was November it was quiet which is good for me. Room was adequate, and a staff accommodating. Continental breakfast was fine. Business was in Perth but the cost of staying there was quite a bit higher

Room Tip: stay at the back of the hotel on second floor
  • Stayed: November 2016, travelled on business
    • Value
    • Location
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Thank Phil835
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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