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“Oh Canada!”

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Best Western Smiths Falls Hotel
Ranked #1 of 4 Hotels in Smiths Falls
Certificate of Excellence
Saint Agatha, Maine
Level 5 Contributor
81 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Oh Canada!”
Reviewed 13 December 2011

The Colonel By Inn is located on the edge of Smiths Falls, a short distance from Perth. The hotel is close to Highway 15 (Lombard Street) and across from Canadian Tire. It is close to shopping, banking, restaurants etc.
We stayed there four nights in November 2011. The staff was friendly and efficient, our room was perfect enough for our needs. Housekeeping was more than adequate.
We have stayed there on previous visits (wife's family resides in Perth), and have yet to be disappointed.

Room Tip: Choose a room on the back side away from the highway.
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  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Fred H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwsmithsfalls, General Manager at Best Western Smiths Falls Hotel, responded to this review, 19 February 2012
Thank you for the time you took for your kind comments. I hope we have the chance to accommodate you in the future.

Cheers,
Amit Patel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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203 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (35)
Date | Rating
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  • English first
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English first
Banff National Park, Canada
1 review
Reviewed 8 December 2011

The staff are all very helpful. They suggested good places to eat and any site seeing areas to go to. The rooms were amazing, there was not a spot of dirt to be found. I think this place should be number one, Two thumbs up to the housekeepers keep up the good work. It really does show that they want the best for their guest and they will go the extra mile to help.

Room Tip: Facing the back of the hotel is the best as you don't hear the traffic. And the second floor if...
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  • Stayed August 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sara L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwsmithsfalls, General Manager at Best Western Smiths Falls Hotel, responded to this review, 10 December 2011
I would like to thank you for the kind remarks. The staff here takes pride in their work, and I am proud of them. And I am sure when I print these comments and show them they will be extremely happy.

It would be our pleasure to accommodate you again.
I hope you have a Happy Holidays.

Cheers,
Amit Patel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
The Hague, The Netherlands
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 November 2011

After shopping around and finding all the hotels in Perth full we opted for the Colonel By at Smiths Falls.The service we received from the staff on checking in was very courteous. The room and bathroom were super clean. Nice touches included free toiletries and coffee maker and pods. Our daughter had a comfortable night on the pull out sofa and she enjoyed watching the flat screen t.v. Free WiFi was included that hubby made use of. The only disappointment was the breakfast in the morning hubby being a cooked breakfast kind of guy. Though there was a choice of cereals, hot/cold drinks, waffle maker and fruit there was not much else. In similar priced establishments we have had a fully cooked breakfast before now. Also, there was a t.v. blaring out which nobody was watching could it not of been turned to mute? In all though this hotel is a shining light in a run down, very grotty looking town.

Room Tip: The a/c is very loud in the night so you might want to turn it off if you are a light sleeper. Opt f...
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  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gilly C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
1 review
Reviewed 5 September 2011

After shopping around town, I was glad I chose this hotel. I spent a little extra for it, but in all honesty it was worth the extra money.

I was here for a fishing tournament over the long weekend, and they accommodated me in every which way. Needed an outlet for my boat, no problem. Safe parking for my boat and truck, no problem. Early breakfast requested because of my early mornings, no problem.

It seems that the hotel has been renovated recently. And you can tell that the staff take pride in their work. Job well done.

  • Stayed September 2011, travelled solo
    • Value
    • Sleep Quality
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Helpful?
Thank Charles S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
1 review
Reviewed 19 August 2011

I would like to say that if your looking for great staff, and a cozy, comfortable atmosphere, then this is the place to stay in Smiths Falls. I initially was told to stay at the comfort inn, but once i got there, it was super awkward to get to through a strip plaza parking lot, and was looking very rough in the parking lot, as there were people/workers drinking in the lot. I then went to Best Western, and was greeted by the manager, who helped me check in, and gave me the directions to where i had to get. His positive attitude, and great customer service skills really shined. The room i got was the king size bed room, and it was truly spacious, and fabulous. It seems that the whole room was newly renovated recently, was warm, and cozy. Hats off to the housekeepers, as the room was spotless and fresh. Would highly recommend to anyone for business, or personal travels.

  • Stayed August 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Aarav K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Smiths Falls Hotel

Property: Best Western Smiths Falls Hotel
Address: 88 Lombard St, Smiths Falls, Ontario K7A 4G5, Canada (Formerly Best Western Colonel By Inn)
Phone Number:
Region: Canada > Ontario > Smiths Falls
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Smiths Falls
Price range (per night): $123 - $200
Hotel Class:2.5 star — Best Western Smiths Falls Hotel 2.5*
Number of rooms: 40
Reservation Options:
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Also Known As:
Best Western Colonel By Hotel Smiths Falls
Best Western Smiths Falls
Smiths Falls Best Western

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