Ordered pizza for delivery. Delivery arrived 5 minutes before the "40 mins or free" guarantee (Which is fine). Pay with cash, tip driver, opened boxes in kitchen and the pizza dough is raw and falling apart. Call Pizza Pizza, refuse to replace and refund, speak for 10 minutes before being put on hold for 10 minutes and have the customer service representative **audibly** hang-up on us.
Drive pizza back, owner says pizza is cooked (dough is see through). Eventually get refund after recalling customer service and having the supervisor correct situation. It's obvious that the pizza was going to be free if they cooked it fully and they decided to deliver it under-cooked to keep the money.
Appalling customer service and dangerous food being distributed. Stay away!
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