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Quality Resort Chateau Canmore
Ranked #22 of 28 Hotels in Canmore
Reviewed 5 September 2017

Stayed here 3 years ago & decided to come back
However it's now new owners & beyond disappointed!
Gave us a handicapped room by the railroad tracks
It was like My Cousin Vinny with the train passing very often
Couldn't sleep for 2 nights
We also paid way too much ...... $ 683.00 for 2 nights..... very overpriced.
When we were in the town of Banff we checked the rates for some of the
Resorts and they were less money..... much nicer places to stay in town
Would never stay here again !

Room Tip: Stay somewhere else
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  • Stayed: August 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Marcia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMChateauCanmore, General Manager at Quality Resort Chateau Canmore, responded to this reviewResponded 8 September 2017

Hi, Sorry you where disappointed with your stay with us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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6 - 10 of 373 reviews

Reviewed 4 September 2017

You walk up the stairs to bed! At least, I did! I rented the King's Suite! I also really enjoyed the jetted tub. And, of course, they have this computer you can mooch - I mean use! Not EVERYONE has their own laptop!

Room Tip: My uncle who is a doctor said even he had not stayed in a room like the one I had! That was fun!
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  • Stayed: September 2017, travelled solo
    • Location
    • Sleep Quality
    • Service
Thank Daniel R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMChateauCanmore, General Manager at Quality Resort Chateau Canmore, responded to this reviewResponded 6 September 2017

Hi, Thank you very much for your nice comments as well as choosing to stay with us. Glad you enjoyed your time in the Bow Valley.

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Reviewed 28 August 2017

We took a motorcycle trip through the Canadian Rockies. we stayed at this property as part of a 4000 mile road trip. The views are amazing from this hotel and the rooms are nicely appointed. The lofts are nice but a pain in the middle of the night as the bathroom is on the ground floor. the rooms were nice though and reasonably priced for the area. the only downfall was the cleanliness and upkeep of the rooms. we had 5 rooms booked and they were all in similar condition. not real bad but someone needs to go through and clean very well. All together we would stay here again

Room Tip: book a double queen
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  • Stayed: August 2017, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank Terry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMChateauCanmore, General Manager at Quality Resort Chateau Canmore, responded to this reviewResponded 30 August 2017

Hi, Thank you for your comments. Glad you enjoyed your stay in the Bow Valley. I will pass on your comments to Housekeeping.

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Reviewed 22 August 2017

Stayed there for a week, the place is absolutely clean and the service is very good. The breakfast was incredible too, it had a very good selection. My wife eat light food in the morning and she got what she wanted, I used to have strong breakfast and I really did it good there. The place is very quiet and we slept very well with no interruption at all.

  • Stayed: June 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank 972ernesto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMChateauCanmore, General Manager at Quality Resort Chateau Canmore, responded to this reviewResponded 24 August 2017

Thank you very much for your nice comments. I want to thank you for choosing to stay with us. Hope you enjoyed your entire vacation.

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Reviewed 18 August 2017

Canmore is outside the National Parks, and thus is less expensive. The Quality Resort is quiet, convenient, has a hot tub, sauna and small pool as well as a good exercise room. Ideal for the end-of the-day relaxing. The adjacent restaurant is adequate, but the hotel has sufficient parking for all guests. Rooms are not modern, but large enough. Toilets take a long time to recharge, but we found room to be quiet. Check-in morning clerk was not particularly friendly, but Neal gave a good recommendation for dinner.There is a single washer and dryer on the 3rd floor - $2.25 for wash, $2.00 for dry.

Room Tip: 2nd floor has fewer rooms and access to pool, sauna, hot tub and exercise room. Rooms away from trai...
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  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank DonTraveler38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMChateauCanmore, General Manager at Quality Resort Chateau Canmore, responded to this reviewResponded 21 August 2017

Thank you for your comments. Hope you enjoyed your stay in Canmore.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Resort Chateau Canmore

Address: 1718 Bow Valley Trail, Canmore, Alberta T1W 2X3, Canada
Phone Number:
Region: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #22 of 28 Hotels in Canmore
Price Range: $116 - $330 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quality Resort Chateau Canmore 3*
Number of rooms: 93
Official Description (provided by the hotel):
The Quality Resort Chateau Canmore is an all suite property features 93 units, offering spectacular views of the Canadian Rocky Mountains. This full service hotel includes a family restaurant, sports lounge, and full fitness centre. You can enjoy a refreshing dip in the pool or soothe aching muscles in the outdoor hot tub or sauna. ... more   less 
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Also Known As:
Quality Resort Chateau Canmore Hotel Canmore
Quality Inn Canmore
Quality Hotel Chateau Canmore

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