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“Good value and quality ”

Sura Korean Bbq Restaurant Richmond
Ranked #38 of 959 Restaurants in Richmond
Certificate of Excellence
Cuisines: Barbecue, Korean
Description: SURA Korean BBQ Restaurant Located in Richmond, BC, SURA Korean BBQ Restaurant is home to the best Korean BBQs and exquisite Korean Royal Court cuisine in a modern surrounding. Striving for excellence with three principles: quality ingredients, authentic flavour and great service, at SURA Korean BBQ Restaurant, the dishes are prepared with only the finest of ingredients by our seasoned chefs, so you can experience an unforgettable flavour of Korean Royal Court cuisine. Paired with the superior service of our dedicated staff, SURA Korean BBQ Restaurant is a dining experience you will not soon forget. And we hope our commitment to authentic Korean Royal Cuisine makes SURA Korean BBQ Restaurant the ideal dining destination for good people in Richmond and visitors alike. We sincerely thank you for all your support.
Restaurant details
Description: SURA Korean BBQ Restaurant Located in Richmond, BC, SURA Korean BBQ Restaurant is home to the best Korean BBQs and exquisite Korean Royal Court cuisine in a modern surrounding. Striving for excellence with three principles: quality ingredients, authentic flavour and great service, at SURA Korean BBQ Restaurant, the dishes are prepared with only the finest of ingredients by our seasoned chefs, so you can experience an unforgettable flavour of Korean Royal Court cuisine. Paired with the superior service of our dedicated staff, SURA Korean BBQ Restaurant is a dining experience you will not soon forget. And we hope our commitment to authentic Korean Royal Cuisine makes SURA Korean BBQ Restaurant the ideal dining destination for good people in Richmond and visitors alike. We sincerely thank you for all your support.
Reviewed 27 November 2017 via mobile

I am not a huge fan of Korean food. I typically find it too sweet as they use sugar to tame it’s generally spicy cuisine. A party of 4, we ordered a $40 hot pot with pork bone. The broth is very good, it has some Chinese numb spice and just the right amount of spiciness. The pork is very tender and not over cooked. It is very busy on Friday night.

1  Thank Josephliyen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3 - 7 of 51 reviews

Reviewed 24 October 2017

It was my first time to eat her, and as expected, there was a long line-up to get in. There were 7 of us and we waited about an hour. I am not a big fan of Korean food, but our dinner choices were good. I will return with a smaller group, as we spent more time talking than eating :)

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1  Thank trudysmum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 October 2017

Went with coworkers for lunch, for the $20 set menu. We had a good time, and most of the food was great but there are a few things I did not Enjoy: the Tea was awful. I one full jar of hot water there was just a single teabag. It was not tea, It was hot water. Not enough serving utensils. Service was not very attentive. The beef was not tender. In fact it was very chewy.

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Thank NinaLunaTella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 September 2017

we had two tables, we were informed 15% service chg added, which we acknowledged and understood, but the service was horrible , not only no one take away empty dishes or offer you with extra tea or water, seems like they r trying to rush u to get out. when we told the waiter that we have birthday cake for celebration, he doesn't seem too pleased and asked if it was ok to give them one table for other customer , we say ok as we trying to accommodate them. but I must say they r very quick in giving u the bill without u even asking while we are still eating our meal, and worst of all, this waiter came to us with the card machine and asked us to pay while we were doing the cake cutting and guess what, they only give us one plate to share the cake for 12 of us. when asked why only one plate, he said they don't have enough plates (still washing)and then bring us whole bunch of napkins to put the cake on.. didnt even bother asked if we can or want to wait till they got dishes washed...
HORRIBLE SERVICE.

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1  Thank JLIEW123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2017

food was ok, but felt disgusted after i saw the serve come out of the bathroom without washing her hands

1  Thank WanWong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael_MSK, Owner at Sura Korean Bbq Restaurant Richmond, responded to this reviewResponded 21 September 2017

Hi Wan!

We apologize that you have an unacceptable experience at SURA Korean Restaurant. I was severely disappointed to read about what happened. I can assure you I will be personally investigating the matter. We will put more efforts into training our staff, so it’d never happen again. Sincere hope is that this message can convince you to change your mind about another visit to our restaurant.

Thank you for bringing this issue to our attention. Your feedback is extremely valuable to us, as we strive to improve with each and everyday.

Kind regards,

Michael K. | Owner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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