I stayed here for the 3-day mandatory qurantine, it cost me 1400 dollars and got me the worst hotel experience ever. The staff here is unbelievably unprofessional, fron desk not wearing any mask. the room is all dirty, strangers' hair on towel. food is terrible. No refund for early departure.
Had to stay for 3 day mandatory quarantine.
Check-in was horrible, front desk staff was the least knowledgeable folks there.
Room condition was worse, stained bed sheets, clogged washroom sink, broken room chair, full of frost but empty on minibar fridge, partially sticky carpet likely due to a liquid splilage. The least courteous and ill-trained staff ever experienced on planet earth.
Food shared was the worst, unable to explain.
Price - $957 for 3 nights due to covid 3-day quarantine - Extreme Price Gouging - for only $100/Night hotel room - had to change my own sheets - Dirty windows dirty bathroom with poor management - Terrible - DO NOT STAY HERE.
Really surprised this property has such a mediocre rating. I also stayed at their sister property - the Coast Hotel on SW Marine Drive - and felt that the Quality Inn was superior in pretty much every way.
The location can't be beat for those looking for something close to the airport and/or a mall. The CF Richmond shopping mall is within walking distance, and east of that is the SkyTrain that can get you to Vancouver cheaply and quickly. There is a park directly south of the property which looked great but I didn't have time to check out. Lots of banks and restaurants nearby. Room was spacious and modern. The staff actually read my accommodation requests and booked me on a high floor, a rarity. Internet was fast, lots of TV channels.
Can't think of anything I didn't like about my stay, even if it was only one night. Highly recommended.
The manager of the hotel was terrible by not responding to my question and no answer. This hotel wants to take only money from guests and regarding the questions of guests, just ignore it. I want to say to all guests "DO NOT come to this hotel".
